Senior Integrated Workplace Management System (IWMS) Analyst

Description

Tyto Athene is looking for a Senior Integrated Workplace Management System (IWMS) Analyst to support the OPS3 IWMS ARCHIBUS project team at SSC in providing acquisitions project management, sustainment, engineering and lifecycle program support.

Responsibilities:

• Provide customer service, user assistance, project analytical support, and configuration changes within RAMS/Archibus.

• Provide ongoing technical and engineering support for IWMS customization, including testing of patches, updates, and new functionality.
• Provide guidance, training, and daily tasking to junior IWMS technicians and SSC IWMS organizational support staff.
• Coordinate with organizational leaders to develop policies and procedures for personnel moves, equipment changes, and facility change‑request workflows.
• Oversee quality control for integration scripts, automation processes, and data flow methodologies.
• Update site configuration changes, validate completed change requests, and ensure IWMS data remains accurate and current.
• Provide IWMS design support to SSC units, including dashboards, reports, and data‑visualization tools for leadership COA decision‑making.
• Manage daily project operations for ARCHIBUS and serve as liaison between vendors, SSC organizations/units, and SSC leadership.
• Deliver ARCHIBUS project metrics, status updates, and analytical insights to Tyto and SSC leadership.
• Conduct initial and ongoing equipment inventories, personnel verifications, and real‑time data entry/modifications.
• Coordinate with external vendors on engineering and workflow methods for importing ELMS/DPAS federal database data, including testing and customization of import processes.
• Validate imported data and ensure normalization for use within ARCHIBUS.
• Administer ARCHIBUS user accounts, permissions, and roles; provide training to SSC IWMS users.
• Work with vendors and unit leadership to develop and implement containerization strategies that isolate unit data securely.
• Collaborate with IT and Security teams to maintain accurate equipment baselines and ensure compliance with cybersecurity requirements.
• Perform physical site surveys to validate space, occupancy, and asset accountability across SSC facilities.
• Execute 10% monthly inventories and 100% annual inventories of tracked assets.
• Maintain IWMS performance metrics, logs, and dashboards for senior leadership visibility.
• Develop user training materials and troubleshooting guides for onsite technicians.
• Conduct IWMS capacity planning through monitoring, alerting, and reporting on resource utilization and system errors.
• Maintain inventories for support and maintenance at each location by coordinating with logistics.
• Assist SSC leadership with high‑visibility, General‑level critical taskers requiring rapid IWMS data pulls, analysis, and reporting.
• Communicate effectively at all organizational levels, from end‑users to senior leadership, regarding both business and IT needs.
• Demonstrate strong project management, scoping, troubleshooting, problem resolution, documentation, and customer‑management skills.

Qualifications

Required:

• Bachelors degree with 15 years’ experience. Can substitute a Masters Degree with 7.5 years related experience or PhD with 3 years related experience
• Comfortable working with users in a training/mentoring environment as required.
• Understanding of networking protocols such as TCP/IP, DNS, HTTP, SSH, Telnet, WAN.
• Current knowledge/understanding of security protocols such as HTTPS, IPSEC, Kerberos, Encryption, Access Control, ACL’s.

Desired:

• STEM Master’s Degree Computer Science, Information Technology or Information Systems
• Scaled Agile Framework for Enterprises (SAFe), Project Management Institute- Agile Certified Professional (PMI- ACP), Certified Scrum Master, PMP or similar certification
• Security+, Network+, or other similar industry-recognized certifications to meet DOD 8140 IAT requirements.
• Knowledge of scripting
• Knowledge of AutoCAD
• 10 or more years of DoD and/or Space Operations experience, specifically acquisition and/or operational experience, development of requirements, specifications and proposals; familiar with a variety of acquisition concepts, phases, and procedures; participate in technical studies, and performance reviews; ability to function in a multi-contractor/customer environment, performs a variety of complicated tasks, a wide degree of creativity and latitude is expected; demonstrated leadership and interpersonal skills; and effective written and oral communication skills