Relationship Manager for Digital, Technology & Communications segment at Citi Commercial Bank - Hybrid (VP)

Title: Relationship Manager for Digital, Technology & Communications segment at Citi Commercial Bank - Hybrid (VP)

Business: Citi Commercial Bank (CCB)

Division: Nordics

Officer Title: Vice President

C-Grade: C13

Location: Stockholm, Sweden

Legal Entity: Citibank Europe Plc, Sweden branch

Equal Opportunity

We recognize talent comes from a wealth of experience and ideas beyond just the technical specifications of a role. If you feel like you can make a meaningful impact even if you don’t necessarily check all the listed requirements, please still consider applying. Diversity of experience and skills supplemented with drive are cornerstones to innovation and excellence and we encourage people from all backgrounds to apply to our positions.

Please let us know if you require any accommodations during the interview process and review Accessibility at Citi.

Who We Are

Citi as a franchise has a robust history in the Nordic region, spanning over 100 years. We have bolstered our existing offering by bringing comprehensive banking solutions to mid-sized, globally minded corporates with the introduction of Citi Commercial Bank in 2020.  Citi Commercial Bank (CCB) Nordics is a fast growth business with a hub in Stockholm, Sweden, with vision to significantly scale up over the next five years and beyond. Coverage of companies in the Digital, Technology & Communications space is a core part of this strategy and will be a major revenue contributor to the cluster’s expansion. CCB Nordics serves predominantly the mid-sized corporate segment (companies with revenues up to $2.5BN) focused on a variety of growth industries with international banking needs. The CCB team compliments Citi’s existing Banking, Capital Markets & Advisory (BCMA) business that has operated in the Nordics since the 1970s.

Key Outline

To drive its global expansion strategy, CCB’s Digital, Technology & Communications team is deepening its presence in Sweden to support internationally oriented mid-market technology companies. We are now looking to hire an experienced relationship manager in Sweden, preferably with experience in Digital, Technology & Communications sector.  Special attention will be given to fast growth disruptors (in sub sectors like Software, E-commerce, Online Media & Entertainment, IOT, Telecommunications, Fintech etc.) that aim to scale-up their cross-border operations. Our new banker will have an opportunity to expand the CCB franchise in Nordics, leveraging industry expertise and an advisory-led approach to help mid-market companies prosper and grow internationally.

This position requires an experienced relationship manager capable of driving business independently. The successful candidate should have a proven track record in acquiring new clients, originating new business, client coverage skills to deepen relationships, with ability to call at the CEO/CFO level.

Main Responsibilities

• Acquire new, multi-product, Digital, Technology & Communications customers headquartered in the Nordics, for the Bank, and manage those relationships on an ongoing basis. Own, respond to, uncover and anticipate future needs, roadblocks, risks and expectations
• Proper account planning is expected, the RM has to determine and plan the future relationship, business opportunities, products to sell
• Collaborate and work closely with various product teams (treasury solution sales, trade finance, markets, corporate finance, capital markets, investment banking), Risk teams, as well as the broader CCB global network. Collaborate with all Nordic teams to develop opportunities
• Work closely with Europe, Middle East, Africa and UK Digital, Technology & Communications Head & Europe, Middle East, Africa and UK Digital Teams, and Europe, Middle East, Africa and UK implementation teams, CCB Cash Sales Transactors, Capital Markets Partners, Markets experts, Underwriting / Risk teams, Analysts
• Monitoring and supporting the products’ implementation process
• Managing customers and transactions in the CRM platform
• Verifying adherence to global Know Your Customer (KYC) standards during the onboarding and periodic review processes
• Maintaining overall control and accountability for the managed cross-border transactions referrals
• Participate in Nordics ecosystem that supports Digital companies, market events and drive thought leadership / partnership

Experience/Knowledge/Skills/Languages:

• Motivation to