Sr. Manager, Accommodations NFL Events

Who We Are:

On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and official service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals. The company also owns and operates a number of unique and exclusive experiences, transforming the most dynamic live events into a lifetime of memories. On Location is a subsidiary of Endeavor, a global sports and entertainment company.

Endeavor is a global sports and entertainment company, home to many of the world’s most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

The Sr. Manager, Accommodations NFL Events is a key leadership role with a primary responsibility for providing day day-to-day operational oversight and management for the Super Bowl hotel team. This leader will work with executives within On Location and the On Location Sales team on Super Bowl related matters and liaise between the NFL and OLE to help reinforce efficient operations and alignment, as needed. The role successfully manages hotel selection, negotiations, contracting, cashflow, inventory management, and reporting for the Super Bowl Hotel team. 

Key skills that this individual must possess include strategic decision-making, contract negotiation, effective organization, and prioritization of work. This person must have the ability to formulate and implement procedures, as well as the ability to teach and lead staff. Proven leadership, communications and management skills are imperative; familiarity with sports is helpful. The candidate must be strong at multi-tasking and working in a fast-paced environment. Professionalism, a positive attitude and the ability to work effectively as team player are required.

Primary Responsibilities

• Identify lodging needs for all future Super Bowl’s including hotel evaluation, selection, contracting, and ongoing relationship management
• Negotiate hotel contracts based on specific needs (including, attrition, food and beverage minimums, amenities, etc.)
• Monitor and manage hotel/lodging contracts to ensure that events receive services as negotiated and terms are appropriately managed (e.g. attrition, rooming list deadlines, special requests, room blocks, etc.)
• Review requests for lodging needs or issue resolution. Gather and relay information between the client, partners, and other departments. Ensure quick turnaround of recommendations or resolution.
• Daily management of Super Bowl hotel team - establishing guidance on priorities and task, providing growth and development opportunities, and delivering timely feedback
• Ongoing client management with both Internal and External clients
• Work with executives, operational staff and liaise between NFL and On Location sales and executive team in various offices
• Develop operational plan to efficiently manage current Super Bowl hotels and future Super Bowl cities
• Provide leadership and direction while working with leaders of other event teams to develop standardized and documented processes across our offices
• Develop a collaborative environment effective at reviewing the efficiency and accuracy of our processes and identify and implement improvements in a timely fashion
• Work with Sr. Director and team to design, document and implement operational training programs and best practices for the event teams
• Expand our ability to identify and track opportunities to improve quality
• Work closely with project leaders to adjust, document, and implement our event processes to utilize our Event Management Systems
• Establish operational accountability (checklists, quality assurance tests, etc.) for the Super Bowl hotel team and share best practices across event teams
• Assist in development, documentation and implementation of specific event procedures and systems

• Develop training materials.  Coordinate training program.
• Collaborate with sales team