Sr. Director Commercial Strategy & Enablement

About Employer Direct Healthcare

Employer Direct Healthcare is focused on giving access to quality & affordable healthcare for our members. We understand and have experienced the challenges of navigating specialized healthcare and we are dedicated to making a change.

We partner with large self-funded employers to create a benefit program for specialized care. We connect with high-quality providers to give our members peace of mind when going into surgery. And we support our members by helping them navigate the tricky aspects of healthcare; whether that be selecting a doctor, scheduling appointments, or following up after a procedure has been completed to make sure our members are feeling better.

About You:

• You have a drive and AMBITION to tackle big problems. Big problems required big ideas and a team that supports new ideas.
• You CARE deeply for your customers. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change.
• You thrive in a TEAM ENVIRONMENT. Collaboration is key in innovation and creating change.
• A DIVERSE environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
• You are DETAIL ORIENTED, but more so, focus on the execution of your content while balancing a fast-paced environment.
• You understand that PROGRESS is critical to making change. You take the time to celebrate the small and big wins. Understanding that each improvement to a process helps move towards a greater change.
• INTEGRITY guides you in life. Focusing on the truth versus just giving people the answers they want to hear.

If this sounds like you, we would love to connect to speak further about career opportunities at Employer Direct Healthcare.

Please apply to our role & someone from our HR Team will reach out to help you navigate our interview process.

Sr. Director Commercial Strategy & Enablement

The Snr. Director of Commercial Strategy and Enablement will support the commercial team by translating our overarching messages and data into market, segment and client specific insights and materials to support the team’s goals. This role will work closely with marketing and analytics to understand our key messages and data while customizing for the audience and the specific goals of the sales, partnership and account management teams. Success in this role will result in higher win rates for the sales team, higher win rates for our upsells as well as happier clients as we better communicate the value we’re delivering. The Snr. Director of Commercial Strategy and Enablement will have two direct reports, one focused on new business (sales, consultant relations) and one focused on existing business (account and channel management).

Location: Remote or Dallas, TX

Responsibilities and Duties

• Establish a series of playbooks / materials to cover each stage of the sales and account management process.
• Working closely with sales and account management to create custom materials for our largest, most strategic prospects and client discussions.
• Creating market and segment specific insights and case studies to demonstrate the impact we’re delivering for our clients
• Developing the processes, systems and materials required to onboard, train and continuously upskill the team
• Owning the management and response to all RFPs including:
  • Creating the systems and process to ensure efficient, timely and customized responses to each RFP
  • Refining, improving and adding to the existing databases of standard content, exhibits and responses used to answer RFPs

Requirements

Skills and Experience Required:

• 7+ years’ experience working in professional services such as: strategy, management consulting, investment banking, law or similar environment
• Experience working in marketing or sales
• Startup / High Growth business: 2+ years working in a high-growth environment where you had to build processes and systems

Strong candidates will:

• Move Fast: Acting with urgency to respond to client and business needs
• Be Comfortable in a Fast-Paced Environment: that can be challenging but highly rewarding
• Be Good with Numbers: both in how they articulate value propositions but also in how they measure and report success
• Be Strategic Thinkers / Problem Solvers: both in how they work cross functionally, but also in how they build their function and support