TELECOMMUNICATIONS SPECIALIST

Position Number: 22090101 
County: Pulaski 
Posting End Date: 01/29/2025 
Anticipated Starting Salary: 42046 
 
 

The Department of Public Safety’s mission is to enhance the safety and security of all Arkansans through ethical, character-driven behavior that promotes professionalism, clear communication, and accountability while serving as the state’s premier public safety agency.

 

This position is Safety Sensitive and is subject to pre-employment, random, and for-cause drug screenings.

 

If you are requesting veteran’s preference, please include your DD214.

 

Preferred

• The formal education equivalent of a High School Diploma or GED.
• Minimum 2 years' experience of emergency communications and/or dispatch training in

receiving, evaluating, transmitting, and monitoring emergency and/or non-emergency requests via telephone and/or radio for police, fire and/or medical services

• Experience or other qualifications that demonstrate strong decision-making skills, excellent interpersonal communication, and conflict resolution skills

 

Roles:

• The Telecommunications Specialist is responsible for performing emergency and non-emergency dispatch and/or communication services. This position is governed by state and federal laws and agency policy and

procedure.

 

Responsibilities:

• Answers and responds to emergency and non-emergency calls
• Monitors, responds to and logs radio transmissions and activity
• Contacts by phone other agencies or services as needed and provides details of the situation for