Security Officer – Armed Retail Site Patrol

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

Job Description

As a Security Officer – Armed Retail Site Patrol in Austin, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more.

As a Patrol Armed Officer with Allied Universal, you will play a key role in helping to deter security-related incidents and creating a welcoming environment at a retail and mall location. Your responsibilities will include routine armed patrols, maintaining a visible presence to support a secure atmosphere, and delivering outstanding customer service. By upholding our core values of agility, reliability, and integrity, you will be part of a team that prioritizes people and fosters a culture of care and innovation. Join us to make a meaningful impact while growing your career in a dynamic retail setting.

Position Type: Full Time

Pay Rate: $22.00 / Hour

Job Schedule:

DayTimeMon07:30 AM - 07:00 PMTue07:30 AM - 07:00 PMWed07:30 AM - 07:00 PM

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and visitors by carrying out security-related procedures, following site-specific policies, and responding to emergency situations when appropriate.
• Respond to incidents and critical situations in a calm, problem-solving manner while maintaining a professional presence.
• Conduct regular and random armed patrols throughout the retail location and its perimeter to help to deter unauthorized activity and/or suspicious behavior.
• Monitor entrances, exits, and high-traffic areas to observe and report any unusual activity within the retail environment.
• Communicate clearly and professionally with clients, visitors, and Allied Universal management regarding security-related matters.
• Prepare detailed and accurate incident reports and daily activity logs as required by site protocols.
• Support emergency response activities as needed, following established procedures and protocols.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Possess a valid Armed Guard Card or License.
• Possess a Level III Armed Certification if required in Texas.
• Possess a high school diploma or equivalent.
• Be at least 21 years of age for armed roles.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Participate in industry-specific security-related training programs.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at re