B2C Sales Manager, T-Mobile

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

As a Samsung Account Manager for a leading carrier in the US, you will be the primary point of contact for all matters specific to your designated channels within the carrier account. You will be responsible for building and maintaining a strong, long-lasting relationship with channel leaders, understanding their business needs, and ensuring that Samsung delivers tailored solutions that drive mutual growth and success.

• Develop and maintain strong relationships with carrier partners, to Develop new business and identify areas of improvement to meet sales goals.
• Serves as primary point of contact between account team and centralized Samsung field sales team to ensure alignment on field messaging and priorities as well as allocation of resources.
• Develop incentives, promotions, and training programs that materially impact revenue growth
• Lead GTM plans to effectively launch new products by working cross-functionally with marketing, training, content, and product teams.
• Utilize current analytics tools to inform all critical decisions, measure ROI, and provide reporting to key leaders in the organization
• Ensure the timely and successful delivery of our solutions according to carrier's needs and objectives.
• Assist with challenging client requests or issue escalations as needed.
• Facilitates sales program operational support to include drafting term sheets, validating proof of performance using internal systems, and remitting invoices between AP and customers. 
• Coordinates plans and drafts communication for external distribution.  Communications can include cross-functional updates on training, marketing and offers.
• Actively tracks sales performance and future forecasts and can summarize changes on a weekly basis.

Skills and Qualifications

Minimum Qualifications

• Bachelor's Degree with 6 to 8 years of Sales Strategy, Operations, and Management with direct Customer Management experience.
• Demonstrated ability to interact at the executive and all levels within customers' organizations and within the SEA organization.  
• Deep understanding of the consumer journey within the carrier.
• The ability to negotiate with and convince others, in a potentially adversarial environment, including customer leadership, VPs, directors & managers, staff, and vendors with opposing views to accept/approve plans, technical and project recommendations.
• The ability to plan, organize, and prioritize multiple business development programs and simultaneous performance objectives.
• The ability to write, read, interpret, explain, and act on a thorough understanding of technical documents, engineering materials, and contracts or related documents based on corporate legal and customer applications, engineering standards, and business philosophy.
• Ability to make professional sales and business presentations in writing, through email, reports, or orally, including complex business and technical matters to an audience of high technical skills, management, and operational experience.
• Interact with all levels within the organization and has frequent ex