Head of HR Operations

TRM Labs is a blockchain intelligence company dedicated to fighting crime and creating a safer world for billions of people. By leveraging blockchain data, threat intelligence, and advanced analytics, our products empower governments, financial institutions, and crypto businesses to safeguard communities from illicit activity and global security threats.

At TRM Labs, you’ll be part of a mission-driven, fast-paced environment where your work directly contributes to building a safer future. Our team combines expertise in law enforcement, data science, engineering, and financial intelligence to address complex challenges. Whether you're analyzing blockchain data, developing cutting-edge tools, or collaborating with global organizations, every day brings the opportunity to make a meaningful and lasting impact.

Team & Position Summary We are looking for a proactive, strategic, and operationally expert Head of People Operations to join our fast-growing Series B tech startup. The ideal candidate has a background in high-growth startups or consulting and thrives in environments where they must manage dozens of workflows simultaneously across HR operations. This role is critical in building and scaling our people processes, ensuring an outstanding employee experience, maintaining data hygiene, and driving compliance with tax and employment laws across multiple geographies. To be clear, we have HR Business Partners, People programs, and then HR Operations, and this role leads the team for the latter.   You will work closely with leadership to develop systems and cycles that support the full employee lifecycle—including onboarding, benefits, performance reviews, HR metrics reporting, and compliance—all while keeping efficiency and scalability top of mind. If you have a passion for operational excellence, data-driven HR decision-making, and high-impact problem-solving, this is the role for you!    The Impact You Will Have

• Design, implement, and optimize scalable HR systems that support our rapidly growing team.
• Manage and improve HR workflows across onboarding, benefits administration, payroll, compliance, tax and employment laws, and performance cycle reviews.
• Own reporting and data hygiene to ensure accurate workforce insights and compliance.
• Drive HR process automation and efficiency improvements to enhance employee experience and streamline operations.
• Leverage analytics to drive workforce planning, compensation strategy, and HR decision-making.
• Partner with leadership and key stakeholders to align people operations with business goals.
• Own and optimize HR technology and HRIS platforms, ensuring effective data management and reporting.
• Act as a trusted advisor on HR policies, compensation structures, employment regulations, and best practices.

  What We’re Looking For

• HR Operations Expertise: 5+ years of experience in People Operations, HR analytics, or a similar role, ideally in a high-growth startup or consulting environment.
  • Note- if you have NO experience in HR, but have a consulting background and are excellent at overseeing & reporting on highly complex work streams, be believe we can teach you the HR side. Whats most important to us is the master of the reporting and organization skills.
• Systems & Data-Driven Mindset: Deep experience managing HRIS platforms, HR reporting, and data-driven workforce decisions.
  • Note- again, if you have no experience in HR, but a background managing supply chains or highly complex work streams, we are happy to teach you the HR domain
• Process Optimization: Proven ability to create, refine, and scale HR processes while managing 10-40 workflows simultaneously.
• Compliance & Risk Management: Knowledge of tax laws, employment regulations, benefits administration, and compliance requirements across multiple jurisdictions (nice to have, not have to have)
• Startup Mentality: Comfortable in a very fast-paced, dynamic environment with the ability to context switch, problem-solve, and adapt quickly.
• Communication & Leadership: Strong interpersonal skills with the ability to influence and collaborate across all levels of the organization.
• Preferred: MBA or equivalent advanced degree.

About the team 

• Our HR Operations team is a blend of junior and senior professionals spread across the US and Latin America This mix of experience and perspectives fosters collaboration and learning, making it a dynamic and enriching environment to work in.
• We value communication and alignment, which is why we prioritize structured collaboration. The team connects through daily standups to ensure everyone is on the same page,