Customer Product Manager

<p><span>At <strong>G+D Mobile Security</strong>, a world leader in secure telecommunications, we are looking for a <strong>Customer Product Manager</strong> for our Customer Product Management department where we focus on providing advice and technical support to our customers for the subsequent development of specific projects based on SIM / eSIM / IoT technologies as well as the systems that manage the services related to these technologies.</span></p> <h4><span><strong>Project Management Responsibilities</strong></span></h4> <ul type="disc"> <li><span>Advise and provide technical support of the products to the customer, to the department itself, to other departments within the company and to other companies of the group.</span></li> <li><span>Evaluating projects requested by customers, determining their feasibility and setting priorities.</span></li> <li><span>Definition of the general specifications of the projects according to the needs of the customer.</span></li> <li><span>Coordinate with MS Product Integration world-wide, or other companies, the development of applications demanded by customers.</span></li> <li><span>Coordinate with Sales the successful delivery of the product within the stipulated time, monitoring the product and the first production(s).</span></li> <li><span>Communication and coordination with MS Product Integration to get to know the products and services that are being developed.</span></li> <li><span>Communication, collaboration and coordination, with the other departments of G+D MS and other G+D MS companies of the group for matters of their functionality.</span></li> </ul> <h4><span><strong> Product Management Responsibilities</strong></span></h4> <ul type="disc"> <li><span>Offer technical support to the Sales domain in products and services promotion tasks (meetings with customer, sales presentations, training courses, etc.).</span></li> <li><span>Train the customer and their collaborators in the use of MS products and services.</span></li> <li><span>Will be responsible for one or more specific technologies/products/services, being the "expert" in which the rest of the members of the organization will be supported.</span></li> <li><span>Providing technical consulting services, identifying customer needs and promoting MS products and services. </span></li> </ul> <h4><span><strong>Education and Experience</strong></span></h4> <ul type="disc"> <li><span>University or technical college degree in Electrical, Computer, Telecommunications, specializing in Telematics or Electronic Systems, Engineering; or Technical Industrial Engineering, specializing in Electronics; or similar degree</span></li> <li><span>2 years as project or product manager in a market similar to MS, or</span></li> <li><span>5 years as developer or tester from a MS type product integration</span></li> </ul> <h4><span><strong>Skills</strong></span></h4> <ul type="disc"> <li><span>Fluent written and spoken English / Fluent written and spoken Spanish / Fluent written and spoken French is a plus</span></li> <li><span>Knowledge of customer’s national language at an intermediate level is preferable</span></li> <li><span>Microsoft Office skills at an advanced user level</span></li> <li><span>Basic SAP knowledge is preferable</span></li> <li><span>High degree of business acumen in regards to communication skills, technical skills/product knowledge, problem solving, time management, diplomacy, stress resistance/self-control, proactive, negotiation/commercial vision skills, social skills, teamwork, self-taught, customer-oriented </span></li> </ul> <h4><span><strong>What’s great about working with us:</strong></span></h4> <ul> <li><strong>Culture and diversity:</strong> Join a people oriented environment with different nationalities and a great team spirit, flat hierarchies (everyone speaks to everyone). Equal Opportunity Employer and LGBT+ friendly.</li> <li><strong>Global Collaboration:</strong> Work collaboratively with stakeholders around the globe.</li> <li><strong>Career Development:</strong> Benefit from continuous training, coaching, and talent development programs.</li> <li><strong>Social Benefits</strong>: flexible compensation (transport tickets, training, private insurance), etc.</li> <li><strong>Own canteen:</strong> take a break with our breakfast and lunch service: chose between a wild range of menus, salad desk, and sandwiches service. Nicely prices!</li> <li><strong>Work-Life Balance: </strong>Flexible working hours with the option for remote work (M-Th 8.30 – 17.30 and Fri 8.30 – 15.30; 3 days of remote work).</li> <li><strong>Location: </strong>Sant Joan Despí. Easy communication by public transport.</li> </ul><p><span><span><span>$$ We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender