Analyst, Financial Crimes

About the Role

We’re looking for a strategic, execution-oriented Analyst to lead operational and/or quality assurance processes within the FinCrimes Transaction Monitoring team. This person will play a critical role in maturing a streamlined transaction monitoring and/or quality assurance program for our FinCrimes operations while ensuring compliance with applicable laws, regulations, and bank requirements. The ideal candidate brings transaction monitoring and/or quality assurance experience in Financial Crimes AML investigations, including transaction monitoring, fraud prevention, and compliance operations, and thrives in a fast-paced, cross-functional environment. 

The base salary offered for this role and level of experience will begin at $82,620.00 and up to $114,800.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Own and continuously improve applicable TM and/or QA processes in partnership with Bank Partners, Compliance, Risk, Product, and Engineering teams.
• Coordinate implementation of TM and/or QA projects across internal teams.
• Monitor key KPIs such as pass rates, false positives, and review times, and drive optimizations based on data.
• Collaborate with FinCrimes and Risk teams to influence roadmap priorities related to applicable TM workflows.
• Collaborate with vendor ops to manage vendor relationships with TM and/or QA agent service providers, oversee performance, and SLAs.

To thrive in this role, you have

• 2+ years of experience in Identity, KYC, AML, or related risk/compliance functions.
• Understanding of BSA/AML, and other relevant regulatory frameworks.
• Prefer experience working with or managing BPO investigators.
• Ability to analyze data, generate insights, and drive continuous process improvements.
• Exceptional project management and cross-functional collaboration skills.
• Experience in a high-growth startup or regulated fintech environment is a plus.
• Strong written and verbal communication skills.
• Strong plus if candidate has Association of Anti-Money Laundering Specialist (ACAMS) certification

#LI-EI1 #LI-Hybrid

A little about us

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.

We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. 

We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don't—who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What we offer for our full-time, regular employees

• 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.**
• 💻 In-office perks including backup child, elder, and/or pet care