Sr. Director, Program Management

Merge Storytelling and Technology

We bring together the minds and passions of creative pioneers, tech innovators, and data explorers to help ambitious clients solve business challenges and rise to the top. MERGE has enduring client partnerships with American Express, T-Mobile, LG, Subway, Kate Spade NY, Coach, The North Face, Meta, Adobe, BlueCross BlueShield, Abbott, Astellas, Supernus, CSL, GE Healthcare, Broward Health, Indiana University Health, Nationwide, and Morgan Stanley. With offices in Atlanta, Boston, Chicago, Denver, Kansas City, Montreal, New York City and Los Angeles. MERGE uses a talent-to-task process that enables clients to think higher and feel deeper about their customers. 

Promote Health, Wellness & Happiness

We are committed to promoting health, wellness and happiness in the world by partnering with purpose-driven clients in purpose-driven industries in healthcare, life science, and consumer products. Our deep vertical expertise and category insights stem from decade-long partnerships with our top clients.

Emerge to the Top of Your Career

At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage their minds and hearts to do the best work of their careers.

As our Sr. Director, Program Management, you will…

Lead the strategic direction of the department, aligning it with the organization's overall objectives to enhance project delivery and client satisfaction. You will offer strategic insights to the executive team on industry trends and areas for improvement, while also identifying opportunities for cross-functional collaboration to boost business performance. Your role will involve mentoring the leadership team on best practices, managing resource allocation effectively, and playing a key part in financial planning to ensure the department meets its goals. Additionally, you will foster a culture of continuous improvement and innovation, acting as a strategic partner to clients to exceed their expectations and build lasting relationships.

Be Accountable and Responsible

• Drive the strategic vision for the Program Management department in alignment with the overall organizational goals
• Formulate and implement strategies to optimize project delivery efficiency and client satisfaction
• Provide strategic guidance to the executive team on emerging trends in project management and potential areas for improvement
• Demonstrate a clear understanding of how the Program Management department impacts the organization's success
• Identify opportunities for cross-functional collaboration and integration to enhance overall business performance
• Actively contribute to organizational decision-making processes at a senior management level
• Collaborate with C-level executives to align program management strategies with the company's overall business strategy
• Participate in executive-level discussions and contribute insights on resource planning, risk management, and strategic initiative
• Mentor and coach the leadership team on industry best practices and innovative project management methodologies
• Take a proactive approach to identify potential risks and develop strategies to mitigate them
• Lead the resolution of escalated issues and guide critical problem-solving, demonstrating a high level of decision-making ability
• Develop and implement resource allocation strategies to ensure optimal utilization of talent across project
• Continuously assess and enhance resource management processes to align with evolving project demands
• Play a key role in financial planning, budgeting, and forecasting for the Program Management department
• Provide strategic financial insights to senior management, ensuring the department's financial goals align with overall company objectives
• Implement a robust talent development program, including mentorship, training, and professional growth opportunities for Program Managers
• Foster a culture of continuous improvement and innovation within the Program Management team
• Act as a strategic partner with clients, ensuring their needs are not only met but exceeded, and contribute to the development of long-term client relationships

These are the qualifications we’re looking for

• 9 -11 years of experience in project management within a marketing, advertising, consulting, environment, with a focus on external client projects
• Recent experience working with clients in the pharmaceutical or life sciences sector
• Bachelor’s degree or equivalent work experience
• Experien