Technical Project Manager

Company Description

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

Job Description

Summary 

• Perform project management/coordination on wireless testing projects to ensure delivery of testing services that meet client’s requirements in accordance with SGS quality system.
• Work directly with external clients, Key Account Managers, and Lab manager to ensure the client’s product runs smoothly through the testing process.

Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Project Manage Key accounts technically, as assigned, maximizing efficiency to enhance client satisfaction and ensure compliance with technical standards.
• Ensure effective communication with team members and customers to achieve appropriate levels of understanding of and commitment to successful completion of a project.
• Provide accurate and timely reporting as required by the project type and customer wishes.
• Maintain productive working relationships with other teams (SGS Affiliates) to ensure smooth operation of the business.
• Communicate effectively with client (status reports, results, final reports) in a timely manner to ensure customer satisfaction
• Support client meetings as required.
• Ensure completion of all assigned work and relevant documentation in accordance with required procedures and standards to fulfill SGS quality requirements.
• Assist in maintaining A2LA ISO17025 accreditation (process documentation) to ensure a high quality of service to clients.
• Provide first line project management support.
• Responsible for generating daily/weekly status reports to customer.
• Responsible for generating final project reports in conjunction with lab managers.
• Flexible working, as required, to communicate and deliver clients projects who live other parts of the world

Qualifications

Education and Experience 

Required:

• Bachelor’s of Science in Electrical Engineering, Computer Science or similar technical field. 
• Highly organized
• Prior experience in a customer facing role.
• Good communication skills – both verbal and written in English and Korean
• Able to work with Asian R&D with Asian time Zone after office hours
• Able to work under own initiative and with a high degree of autonomy and maturity.
•  Effective interpersonal skills – able to develop positive working relationships with people at all levels, both SGS colleagues and external clients and partners.
•  Able to adopt a flexible approach to work and react effectively to a rapidly changing environment.
• Tested or coordinated testing for North American Wireless operators highly desirable.
• Familiar with Wireless certification bodies: 3GPP, PTCRB, 3GPP2, CTIA, GCF, GCF CC2 
• Understanding of wireless technologies (among others:5G NR, LTE, CDMA, GSM, WCDMA)
• Project management experience of large Key customer accounts desired
• Sales orientated and commercial focus.
• Worked in the wireless industry with understanding of test house certification process highly desirable
• Minimum 10+ years working experience as Project manager in the test house or the manufacturers

Knowledge / Skills / Abilities

• Language Skills: English/Korean required
• Mathematical Skills: Advanced level of knowledge preferred
• Reasoning Skills/Abilities: Advanced level preferred
• Computer Skills: Expertise with Windows/Office, Linux, Android, and other operating systems preferred

Travel

• 0~10% travel

Compensation: $100,000-$110,000/ year

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

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