Senior Graphic and UI/UX Designer

About Invisible

Invisible is the operations innovation company transforming how companies are built and run.

We’re a tech-enabled services company providing AI-enabled solutions to our clients. Invisible partners with leading model providers like OpenAI and Cohere to help train the most advanced language models. These partnerships with AI firms provide early access to best-practice AI research and LLMs, enabling efficient automation and optimization of complex processes. We also partner with Fortune 500 companies to automate tasks such as menu management for DoorDash and claims processing for American Family Insurance, significantly improving quality while reducing cost and time to completion.

Customers choose us for our curated pool of on-demand global experts; our flexible orchestration platform that seamlessly blends advanced technology with elite talent; and our outcomes-based pricing. Invisible has 10x’d our revenue in the last two years, is highly profitable, and was recently ranked #3 in Artificial Intelligence on Inc. 5000’s annual list of fastest-growing private companies in America.

Invisible has experienced exponential growth, quadrupling in size year over year for the past three years. At the beginning of 2024, we surpassed an Annualized Revenue Run Rate of $100 million and continue to grow at speed. We operate as a profitable business and own a majority of the company, going against the grain in the venture-backed AI space. We look for like-minded individuals to join us as we aim to grow into the largest services firm in the world that bridges the gap between AI and enterprise success. 

About The Role

As a Senior UX Designer, you will play a pivotal role in our Design team, taking charge of complex design solutions for both products and communications and delivering exceptional user experiences. Your expertise in both graphic design and UI/UX will be crucial in shaping our products and enhancing client satisfaction.

Solution Delivery:

• Lead the conceptualization and execution of intricate design solutions, ensuring alignment with client business objectives and requirements.
• Collaborate extensively with cross-functional teams, including developers, engineers, and project managers, to ensure the seamless delivery of proposed design solutions.
• Define project scope, milestones, timelines, and resource allocations while actively mitigating project risks and challenges.
• Be able to make consistently superior typography, color, and imagery decisions at a system level.

Client Engagement:

• Serve as the primary design point of contact for clients, understanding their design needs and translating them into innovative solutions.
• Conduct workshops and discovery sessions to extract detailed design requirements and provide expert guidance on technical aspects of the user experience.

Product Innovation Collaboration:

• Partner closely with product managers and development teams to communicate design requirements and feature suggestions, contributing to the evolution of the product roadmap.
• Participate in product planning sessions to provide insights on the feasibility and scalability of new design features and enhancements.

Pre-sales Support:

• Collaborate with the sales team in pre-sales activities, offering your design expertise to create compelling presentations and proposals for potential clients.
• Articulate the value proposition of your design solutions, addressing any technical queries raised by clients during the sales process.

Technical Demonstrations:

• Craft and deliver captivating technical demonstrations and presentations to showcase the innovative capabilities of our design solutions.
• Customize demonstrations to address specific client needs and scenarios, highlighting the unique strengths of our design offerings.

Technical Mastery and Expertise:

• Stay updated on the company's design products, capabilities, and emerging industry trends and technologies relevant to our design solutions.
• Provide thought leadership by identifying opportunities to leverage cutting-edge design approaches that enhance our offerings and elevate client satisfaction.
• Promote, utilize, sustain, and evolve our design system within the design team and the wider org.

Team Collaboration and Mentorship:

• Collaborate with fellow senior designers and technical teams, sharing best practices, insights, and lessons learned from your extensive design experience.
• Mentor and guide junior members of the design team, fostering their growth and development within the design discipline.

What We Need

• A minimum of 5 years of experience as a Senior Graphic and UI/UX D