Customer Service Agent for Germany - 100% remote

Company Description

You are fluent in German and would like to work from home in Spain? At SIXT, we are currently looking for motivated and enthusiastic German-speaking Customer Services Agents to join our team from anywhere in Spain. If you enjoy assisting customers on the phone and via email, then this position is made for you. You will be the first point of contact for our German customers and a helping hand for all inquiries before, during and after the booking. This is a 100% remote position, therefore all selected candidated will be working from home. 

If you are looking for a job with responsability and room for growth and development in a modern and dynamic company, SIXT is the place for you. We offer an attractive base salary plus commission on top. Do you thrive on challenges as much as we do? Then apply now!

Job Description

You are fluent in German and would like to work from home in Spain? At SIXT, we are currently looking for motivated and enthusiastic German-speaking Customer Services Agents to join our team from anywhere in Spain. If you enjoy assisting customers on the phone and via email, then this position is made for you. You will be the first point of contact for our German customers and a helping hand for all inquiries before, during and after the booking. This is a 100% remote position, therefore all selected candidated will be working from home. 

If you are looking for a job with responsability and room for growth and development in a modern and dynamic company, SIXT is the place for you. We offer an attractive base salary plus commission on top. Do you thrive on challenges as much as we do? Then apply now!

Qualifications

About you: 

• You are fully proficient in German and speak English fluently
• Your have a great passion for service and enjoy assisting customers
• You have at least 1 year of experience in a similar role
• You have previous experience working with MS-Office
• You enjoy working from home and are willing to do so Monday to Sunday

What you will do: 

• Be the frist point of contact for our German customers and a helping hand for all inquiries before, during and after the booking - on the phone and via e-mail
• Excite the customers with your know-how of our products and services
• Increase customer satisfaction and loyalty with your friendly and professional work
• Be a team player and solve administrative tasks within your team

Additional Information

About the department:
Listening to our customers - nothing is more important to us. We are always available if there are questions, requests, or problems. Whether by phone, email, online chat, or social media, whether in German or English: we are only satisfied when our customers are satisfied.

About us:
We are a leading global mobility service provider with sales of €3.07 billion and around 7,500 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 270,894 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!