Coordinator, Retail Operations

Title:                              Coordinator, Retail Operations

Department:               Merchandise

Status:                           Full-Time

Pay Rate:                      $21.00/hour*

Reports to:                  Assistant Manager, Retail Operations

*Compensation rates vary based on job-related factors, including experience, job skills, education, and training.

Oversee retail store operations to ensure effective implementation and maintenance of programs and that the financial and operational objectives are met. Manage Retail Manager, 10 warehouse employees and 1 Assistant Visual Merchandise Manager.

Essential Duties/Responsibilities:

• Oversees all store and stand employees.
• Assign scheduled employees and supervise their work and breaks.
• Assist in handling records, reports, and opening/closing procedures.
• Assist in training of new hire employees.
• Ensure Sales, Customer Conversion, and Financial Goals are achieved, and Company Standards are maintained.
• Assist, coordinate, and set up for special events and promotions.
• Help drive brand loyalty by leading an outstanding internal and external customer experience.
• Help to create a collaborative Selling Culture in the Store.
• Ensure Associates are trained in all selling training programs.
• Lead, coach and motivate through positive, enthusiastic brand representation and present solutions for ongoing challenges.
• Lead by managing through change and adversity.
• Hold self and staff accountable for the achievement of goals and metrics through utilizing company assessments.
• Ensure all operational standards are maintained.
• Capture information on retail customers to enhance sales and maintain the store’s client file.
• Maintain communication with all Store and Stand Supervisors regarding product recommendations to increase sales/inventory.
• Assist in overseeing the daily operation of the store and ensure that objectives are met - within company mission, department mission, and procedures/guidelines.
• Make recommendations in staffing decisions including employment, discipline, training, assignment, and termination.
• Assist in the processing of invoices and prep all paperwork for finance.

Supervisory Duties:

• Store and Stand Employees
• Store Leads (full-time) - 20
• Store Leads (seasonal) - 10
• Store Assistant Lead (seasonal) -10
• Retail Associate (seasonal) - 200

 Basic Requirements/Qualifications:

• High School Diploma
• Counterpoint CXP experience a plus
• Productivity, efficiency, effectiveness, and profitability

Current Los Angeles Dodgers employees should apply via the internal job board in UltiPro by following these prompts:

MENU > MYSELF > MY COMPANY > VIEW OPPORTUNITIES > select the position > CONSENT > APPLY NOW

LOS ANGELES DODGERS LLC is an equal opportunity employer.

LOS ANGELES DODGERS LLC is firmly committed to providing equal opportunity for all qualified applicants from every race, creed, and background. LOS ANGELES DODGERS LLC is also firmly committed to complying with all applicable laws and governmental regulations at the state and local levels which prohibit discrimination.

LOS ANGELES DODGERS LLC considers all applicants without regard to national origin, race, color, religion, age, sex, sexual orientation, disability, military status, citizenship status, pregnancy or related medical conditions, marital status, ancestry-ethnicity, or any other characteristic protected by applicable state or federal civil rights law. The Immigration Reform and Control Act requires that LOS ANGELES DODGERS LLC obtain documentation from every individual who is employed, which verifies their identity and authorizes their right to work in the United States.

LOS ANGELES DODGERS LLC is committed to the full inclusion of all qualified individuals. As part of this commitment, LOS ANGELES DODGERS LLC will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact pops@ladodgers.com.