Memory Care Director

Description

Job Title: Memory Care Director

Position Scope: Under limited supervision, plans, directs, and evaluates total programming and memory care within the context and according to the guidelines set forth by the Park Avenue memory care program, Encore. Helps staff understand that emotional and social displays of care positively affect the residents.

Reports to: Executive Director

FLSA Status: Full time, Exempt

ABOUT US: At Park Avenue Lifestyle, we exist to make remarkable impacts on the lives we touch. We accomplish this by delivering superior care to our residents, by empowering our associates with an enriching career and growth opportunities, and by providing peace of mind to our residents’ loved ones. Our communities are beautifully built and designed for the resident; one who does not want to compromise what is important to them as they deal with the new realities of aging. Every resident and employee have a unique background and with our connection together we create a stronger community.

ABOUT YOU: A compassionate leader who seeks an opportunity to do what you love, while touching the

lives of those people we have the honor to care for and serve. A leader who is excited and motivated by the prospect of relentlessly pursuing and continually setting a new standard in senior living. A leader in the memory care field with a desire to improve the life of those living with dementia, Alzheimer's and other memory impairment.

RESPONSIBILITIES:

• Directly supervises all associates that work with residents in the Memory Care program with final authority resting with the Health and Wellness Director. Is responsible for the overall direction, coordination, and evaluation of this department. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training associates in conjunction with the Health and Wellness Director; planning, assigning, and directing work; evaluating performance in coordination with the Health and Wellness Director; rewarding and disciplining associates; addressing complaints and resolving problems.
• Is completely familiar with the state regulations governing Assisted Living and memory support care, ensuring compliance in department by regularly reviewing regulations checklist.
• Meets Park Avenue Expectations established for the Activities and Memory Care departments, as applicable.
• Assists in the development and/or refinement of the dementia policies and procedures.
• Reports regulatory compliance issues to Health and Wellness Director, Executive Director and Regional Director of Operations.
• Confers with the Health and Wellness Director/Executive Director regarding assessments of residents, admissions, and participates in discussions regarding resident discharge based on discharge criteria.
• All charting is performed timely and in accordance with state regulations.
• Provides timely and honest communication with families in order to promote good relationships and keep them informed about resident’s condition and community events; offers education, information, and support as needed.
• Participates in monthly Memory Care conference call and submits required monthly paperwork.
• Maintains outreach and education efforts throughout the community to promote the marketing effort.
• Provide marketing support within the community by participating in tours, discussions with potential residents and their families, and possible referral source visits, if deemed necessary.
• Provides assessments for potential residents to determine their eligibility for the Memory Care Program, based on established admission and discharge criteria.
• Confers with Health and Wellness Director/ Executive Director regarding assessments of residents, admissions, and participates in discussions regarding resident discharge based on discharge criteria.
• Obtains appropriate Memory Care admission paperwork prior to admission. Conducts mini-mental or other assessments as required or has it conducted through an outside source, in coordination with the Sales Director and the Health and Wellness Director.
• Performs Program Quality Assurance audits using assessment tools provided.
• Creates Resident Histories and Profiles with family involvement. Shares information with staff.
• Manages expenses within given budget parameters utilizing spend-down sheets.
• Plans a varied monthly activity calendar within the company standards.
• Arranges for appropriate spiritual activities as reflected by resident preferences.
• Participates in the planning and coordination of Family Nights.
• Posts a community calendar monthly.