Associate Director, Donor Engagement

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Job:

Associate Director, Donor Engagement

Job Summary:

Reporting to the Senior Director, Advancement and Communications, the primary responsibility of the Associate Director, Donor Engagement is the management and stewardship of restricted named scholarship, internship, fellowship, academic support, professorship, and prize funds digital reporting, and broad-based restricted and current-use fund impact reporting for key donors. This position will partner with the Senior Director to support fundraising campaign objectives and develop annual engagement touchpoints to populate stewardship plans. This position partners closely with the Senior Director to develop data integration of stewardship activities in Barnard’s donor database for top donor management. Working closely with colleagues across the Development and Alumnae Relations department, the Advancement team organizes, manages, and disseminates information to maximize philanthropic investment and protect and advance the mission of Barnard and the interests of those who support this mission.

Job Description:

Duties & Responsibilities:  

1. Thoroughly researches and systematically documents named fund restrictions and fund relationships, including maintaining and updating funds in database. 

2. Works with the finance and enrollment/admissions departments at the College to collect student beneficiary information for donor reporting purposes and student outreach as appropriate. 

3. Works with the finance department on receiving endowment financial files and named fund utilization information for purposes of donor reporting. 

4. In partnership with colleagues on Advancement, leads the narrative development for mass donor reporting, and distributes more than 750 individualized stewardship reports annually. As appropriate for response to donor inquiries, researches and communicates purpose and utilization of funds for reports and publications. 

5. Serves as the Advancement team’s primary expert in Ovrture, the College’s primary reporting platform. Serves as an expert on the primary acknowledgement digital / video reporting tool, ThankView. Utilizes additional software tools as necessary to communicate impact, including Hustle and Salesforce Marketing Cloud. 

6. Serves as a liaison to campus partners, beneficiary units, and internal stakeholders as appropriate and as related to area of oversight. 

7. In consultation with the Senior Director, develops recommendations about the program and design of stewardship events, including the annual scholarship reception, student gratitude events, and top donor events as identified in stewardship planning. Serves as lead on volunteer staffing for Advancement events. 

8. Identifies opportunities to develop and curate content and video messaging highlighting the impact to students and faculty for annual touchpoints with donors. Utilizes website to build online presence, in partnership with Senior Director.

9. Works with limited supervision, planning and arranging own work toward previously defined  goals and deadlines, as well as having the independence to establish additional objectives and  standards within overall organizational goals, in consultation with Senior Director.  

10. Creates opportunities for milestone reporting and special stewardship touchpoints for top  campaign prospects and key donors, and trustees of the College.  

11. Represents Advancement team on data-related committees, and in conversations with partners  across the department and College as appropriate, on database priorities and initiatives on  behalf of donor engagement objectives.  

12. Performs additional duties and responsibilities as needed.  

Skills, Qualifications & Requirements:

Knowledge, Skills & Abilities:  

• Excellent oral, written communication, and organizational skills  
• Ability to multitask and meet deadlines  
• Statistical analytic skills  
• Ability to work independently and collaboratively within a team environment
• Ability to adhere strictly to rules regarding confidential information  
• Ability to interact with the public with diplomacy and tact  
• Meticulous attention to detail  
• Commitment to service excellence  
• Demonstrated computer skills, particularly with rel