Administrative Coordinator - Operations Specialist I

THIS IS A NON-CIVIL SERVICE POSITION

CITY OF BALTIMORE, MAYOR’S OFFICE OF NEIGHBORHOOD SAFETY AND ENGAGEMENT

ADMINISTRATIVE COORDINATOR – OPERATIONS SPECIALIST I

POSTING DATE:

11/28/2025

HOURS/SALARY RANGE:

Full time, 40 hours/week            Salary $ 59,964-95,796

GET TO KNOW US

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team!

The City offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn more about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits.

Mission Statement

To ensure Baltimore City government offers a best-in-class resident experience that centers equity when engaging with residents and communities, allocating budget dollars, conducting oversight of city agencies, and enacting legislation.

Our Vision

We will innovate, advocate, and deliver results across City government and neighborhoods so that residents, business owners, and visitors champion Baltimore as the best place to visit, live, work, and play.

Values

· Results: Constantly striving toward “best-in-class” city services.

· Innovation: We don’t settle for the status quo; transformational results require creative problem-solving.

· Community Centered: Our people make Baltimore great, and those residents inform every decision.

· Joy: Baltimore has so much to celebrate, and we proudly share its stories with each other and the world.

SUMMARY OF POSITION

The Administrative Coordinator is responsible for the daily administrative duties required to support the MONSE staff and Agency Executives (MONSE Director and Chief of Staff). Additionally, the Coordinator will oversee office management and assist with other administrative tasks. This role is critical in ensuring the operational efficiency and effectiveness of MONSE as an agency. The position requires strong alignment with City of Baltimore's and MONSE's mission, values, and strategic vision, as well as demonstrated success, sound judgment, and flexibility working in a complex, fast-paced environment. The successful candidate will work well under pressure, be adaptable and trustworthy, have demonstrated emotional intelligence, effective organizational skills, and a desire to contribute to Baltimore’s comprehensive violence prevention efforts.

ESSENTIAL FUNCTIONS

(The following examples illustrate the work performed in this position.  Position may require some, or all, of these examples; this list is not inclusive.  Position may require related duties not listed if necessary to accomplish the work of the agency.)

Executive Support

• Complete a broad variety of administrative tasks for the agency executives, including reviewing and routing email correspondence, scheduling and managing extremely active calendars of appointments; completing expense reports; composing and preparing electronic and printed correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
• Plan, coordinate, and ensure the agency executives’ schedules are followed and respected. Additionally, work closely and effectively with the agency executives to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
• Act as a "barometer," having a sense for the issues taking place in the environment and keeping agency leadership updated.
• Successfully complete critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the agency executives’ ability to effectively focus on the work and lead.
• Prioritize conflicting needs; handle matters expeditiously