Director of Information Systems Projects and Vendor Management (9978 Technology Expert II) - Department of Public Health

Company Description

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. 

• Application Opening: September 19, 2025
• Application Deadline: Application filing will close on or after October 6, 2025
• Salary: $193,700 - $247,260
• Appointment Type: Permanent Exempt
• Recruitment ID: PEX-9978-EXEMPT

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.

Job Description

The Director of Information Systems Projects and Vendor Management (9978 – Technology Expert II) will oversee the planning and implementation of the San Francisco Department of Public Health’s (SFDPH) enterprise systems/applications strategy, ensuring alignment with the Department’s strategic priorities and long-term vision. The role guides analyst teams, manages vendor partnerships and contracts, and delivers measurable results that support the Department’s mission.

The Director oversees critical systems, including electronic health records (e.g., Epic, clinical and billing platforms), public health systems (e.g., disease surveillance, restaurant inspections), and business tools (e.g., HR/workforce and materials management), and collaborates with peers responsible for networks, infrastructure, hosting, endpoints/peripherals, and enterprise reporting and data management. Reporting to the Deputy CIO, this position directly supervises two Directors and more than 100 total staff. It requires in-person work at least 80% of the time.

The Director of Information Systems Projects and Vendor Management (9978 Technology Expert II) performs the following essential job functions:

• Serves as the primary IT division lead for contracts and vendor management; negotiates contract terms, assesses and accepts risk, and monitors compliance with agreements.
• Develops and implements division goals, objectives, policies, and priorities; determines service levels and resource allocation.
• Plans, organizes, directs, controls, and reviews the operation of major departmental functions and activities.
• Engages in learning new industry trends, EHR updates, federal, state, and local initiatives that would affect defined requirements.
• Communicates regularly with executive-level management regarding the Department's activities and coordination of efforts with other City departments in addressing the needs of the City.
• Represents the Department before legislative boards, outside organizations, the Mayor’s Office staff, the media, and community stakeholders; provides consultation and advice to boards, committees, and representatives from federal, state, and local agencies.
• Manages cross-team relationships with entity staff, affiliate and partner resources, and IT teams to identify and respond to risks and opportunities, monitor project progress, and ensure deliverables are produced on schedule.
• Manages the EHR program budget, including forecasting, monitoring expenditures, and ensuring the project remains within budget and scope; authorizes invoices and purchase orders. Provides executive management with an early warning and practical options to potential cost overruns.
• Participates in budget development by providing detailed justification and persuasive arguments for proposals or initiatives.
• Tracks competing projects and identifies risks, developing mitigation strategies to address resource conflicts and potential impacts on timelines.
• Evaluates the efficiency and effectiven