Senior Product Manager

Contentsquare is a digital experience analytics company dedicated to better customer understanding and making the digital world more human. We power more human experiences through understanding, action, and trust.Since our founding in France in 2012, we have grown to be a truly global team, representing more than 72 nationalities in offices around the world, including New York, Texas, Colorado, London, Paris, Rennes, Munich, San Francisco, Barcelona, Amsterdam, Tel Aviv, Tokyo, Singapore, and more.<br/>In 2022, we raised $600M in Series F funding. In 2023, we were recognized as a certified Great Place to Work in 5 countries. In 2024, Heap and Hotjar joined the Contentsquare Group, strengthening our analytics platform to provide a 360 view of users' digital experience and to provide end-to-end service to the global market — from entrepreneurs and SMBs/growth companies to Enterprises.<br/>Do you want to learn, innovate and contribute your unique perspective to an industry leader? Join the team dedicated to bringing more human analytics to the world!<br/><b>Please Note:</b> Scammers are posing as Contentsquare and Contentsquare team members. We’ll never initially contact you via text or GChat, and never solicit money from you. Please visit our careers blog for more information.<br/><b>About the job</b><br/><span>Contentsquare is a forward-thinking company dedicated to innovation and excellence in user experience analytics. We pride ourselves on our collaborative culture and commitment to delivering top-notch products. Contentsquare is one of the few companies on the market successfully serving both SMBs via self-serve and enterprises via sales-led approaches. We are seeking a talented Senior Product Manager with extensive data knowledge to help shape the future of User Experience Analytics and empower our customers to create exceptional experiences for all users.</span><br/><span>As a Senior Product Manager, you will drive the strategy, development, and growth of our user experience analytics product. Working with cross-functional teams, including engineers, designers, data scientists, and analysts, you will enhance the user experience, improve functionality, and expand the product's market reach.</span> <h3>What you'll do</h3> <ul> <li>Develop and execute the strategy and tactics for your product scope.</li><li>Measure product impact and define OKRs with the Director of Product.</li><li>Define metrics and KPIs to track product adoption, engagement, and performance.</li><li>Collaborate with teams to ideate and deliver top solutions for our customers.</li><li>Utilize analysis tools for user experience, behavioral, and product analytics.</li><li>Engage with users to identify problems and drive user research.</li><li>Work with Product Marketing on Go-To-Market strategies and competitive analysis.</li><li>Lead and gain stakeholder buy-in for initiatives, rallying teams to your vision.</li><li>Perform qualitative, quantitative, and competitive analysis to identify opportunities.</li><li>Build a user community and coach team members on product methodology.</li><li>Continuously improve processes and help junior PMs grow.</li></ul> <h3>What you'll need to succeed</h3> <ul> <li>Bachelor’s degree in Business, Engineering, Computer Science, or a related field. Master’s degree is a plus.</li><li>5+ years of product management experience, especially with data-related products.</li><li>Experience leading software products from discovery to shipping.</li><li>Strong technical and data knowledge, with analytical skills to solve complex problems.</li><li>Proficiency with analysis tools related to user experience and product analytics.</li><li>Excellent communication, collaboration, and leadership skills.</li><li>Fluent in English, both spoken and written.</li><li>Strong sense of User Experience and attention to detail.</li><li>Ability to thrive in a fast-paced environment and manage multiple priorities.</li></ul> <h3>What makes you stand out</h3> <ul> <li>Experience with B2B SaaS products, potentially both in an SMB and Enterprise setting.</li><li>Experience with API-first and plug-in software.</li></ul><b>Why you should join Contentsquare:</b><br/>▪️ We’re humans first. We hire dedicated people and provide them with the trust, resources and flexibility to get the job done▪️ We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits▪️ We are a fast-growing company with a track record of success over the past 12 years, yet we operate with the agility of a startup. That means a huge chance to create an immediate and lasting impact▪️ Our clients, partners and investors love our industry-leading product<br/><b>To keep our employees happy and engaged, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are a few we want to highlight:</b><br/>▪️ Virtual onboarding, Hackathon, and various opportunities to interact with your team a