Facilities Manager, Maintenance

At Wayfinder Family Services, we understand the unique challenges facing some of our state’s most vulnerable children, youth and adults. Those with disabilities, those without a home of their own, those who have been abused and many, many more. We answer the call for them. We believe in the amazing potential in, and for, each and every one of them. And, together, we find a way to turn that potential into reality.  

Program and Role Summary

The primary focus on the Facilities Manager, is to manage Wayfinder Family Services' (Wayfinder) day-to-day facilities, which include multi-site locations with various facets, including maintenance team, fleet management, and safety, and security operations while ensuring compliance with all applicable federal, and state, and local requirements. 

Primary Responsibilities:

• Collaborates with Director of Facilities in providing direction and oversight for all facilities and maintenance related projects including planning, project management and day to day operations, including security, office services supplies, vendor management and the work order system, WorxHub. 
• Manages day-to-day facilities operations which includes oversight of the WorxHub system maintenance ticket requests.  Identifies and recommends enhancements and improvements based on best practices and emerging trends.
• Manages and oversees construction projects, engineering, and maintenance of mechanical, electrical, plumbing, HVAC, carpentry, landscaping, and other facility-related items.
• Communicates with the facilities staff regularly and effectively.  Coordinates daily tasks as required to maintain Wayfinder’s facilities and ensuring facilities staff are clear about their roles and responsibilities.
• Provides excellent customer service to all guests, employees, vendors and management, which includes responding to inquiries and requests in a timely and courteous manner.
• Travels to satellite Wayfinder locations, as required, and attends off-site meetings, conferences and other job-related events. 
• Other duties as outlined in the position description.

Education and Experience:

• A bachelor's degree in facilities management or a related field from an accredited university is preferred. An equivalent technical degree/certification may be substituted in lieu of education requirements.
• A minimum of five years of progressively responsible experience in facilities management, managing projects and staff in a large and complex organization.
• A proven track record of planning, budgeting, coordinating, and overseeing facility operations, maintenance, renovation, and construction.
• Previous experience and a thorough understanding and familiarization of construction management, building operations and management
• Previous experience in project management with regard to facilities operation, knowledge of general plumbing, electrical, maintenance i.e. carpentry, painting, masonry, and general trades
• Through knowledge of critical building/facility systems and experience working with specialist contractors (including electrical, HVAC, plumbing, lighting, flooring, etc.) to assess and address issues and repairs.
• Knowledge of relevant building codes and safety regulations, hazardous materials management, emergency preparedness, including compliance requirements for American Disabilities Act (ADA) regulations,
• Willingness and ability to make frequent field visits, and attend meetings, con