Sales Consultant

We believe in the power and joy of learning

At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Cengage's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life.

Our culture values inclusion, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/.

As a member of the Higher Education sales team, a Learning Associate will plan, organize, and implement selling strategies for a defined print and digital product set to achieve established sales targets and goals within assigned open sales or customer success territories within a region. Sales activities will be conducted primarily from their home office, with limited travel required to close sales and attend internal meetings. A Sales Consultant will build relationships with decision makers, represent and promote assigned Cengage Learning products to customers, and provide post-sales support as needed to drive sell-through, digital activations and usage within their open territory assignments.

What you'll do here:

Plan, organize, and prioritize sales strategies to achieve established sales targets:

• Develop and maintain a Territory Plan for the assigned open territories applying sales tools and resources including the sales force CRM (Salesforce)
• Work with other sales personnel (e.g. Solutions Specialists, Customer Success Specialists, Account Directors) to achieve open territory and regional sales goals
• Participate in the planning process to develop fully advised Account Plans to prioritize and improve the use of team resources
• Develop and follow through on daily plans to optimize sales and/or renewal potential within each open territory

Represent and promote Cengage products to all customers to achieve or exceed sales targets:

• Prospect, qualify, and close sales by phone, email contact, and technology demonstrations
• Sell Cengage Unlimited and Cengage Learning Platforms
• Ability to advance sales calls and manage relationships with key decision makers

Manage communications and reporting:

• Exhibit proficient use of technology communication tools
• Update and maintain our CRM (Salesforce)
• Report to the District Manager as required
• Fulfill team support roles as required
• Communicate & coordinate optimally as required with other sales personnel

Skills you will need here:

• Highly flexible and adaptable to change
• Driven to succeed
• Strong listening skills; ability to work well with both external and internal customers
• Strong presentation skills
• Comfortable applying technology in performing routine job tasks and for product demonstration purposes
• Outstanding organizational and time management skills
• Proficiency in PC and Microsoft Office applications

Preferred

• BA or BS degree strongly preferred
• At least two (2) years of successful sales (or customer interaction) experience
• Direct sales, marketing or editorial experience
• Prior publishing sales experience
• Experience working with digital sales products/applications and contact management systems, such as Salesforce

Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at