Tool Crib Customer Service Quality Technician

Additional Location(s):  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

 

 

About the role:
Customer service to WL3 R&D labs, providing checkout and check-in service for tools and test equipment used in research and product development while maintaining proper equipment traceability.
 

Your responsibilities will include:

• Perform checkout and check-in services for R&D labs.
• Filling and packaging orders, which consist of components and expired products.
• Data entry into Excel files.
• Participate in continuous improvement projects. 
• Assist with quality issues and quality metrics-related activities.
• Assist with ordering of supplies. 
• Assist in maintaining calibrated equipment.    
• Assist with NCEP and CAPA activities.
• Assist with audit-related activities
• Use documentation systems to maintain proper inventory. 
• Assist in identifying improvements to the tool crib through team meetings and individual observations.
• Update databases and spreadsheets used to track, monitor, and report department activities.
• Communicate with a wide variety of BSC personnel in and outside of the plant.
• Comfortable working in teams and individually.

 

Required qualifications:

• High school diploma/degree/equivalent work experience

 

Preferred qualifications:

• Customer service experience
• Hand tool and testing equipment knowledge
• Word and Excel experience.
• Inventory control experience.
   

Requisition ID: 579835

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions.  This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement.  The goal of the drug testing is to increase workplace safety in compliance with the applicable law.  

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

 

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

 

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.

 

Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

 

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of th