Student Aide Admissons Outreach

Admissions Outreach is the first point of contact for prospects, new students, and their families.  Student aides will work at the front desk of Admissions Outreach.  Student aides must be able to provide exceptional customer service in-person, via telephone, and through written/virtual communication.  Additional duties include helping the office with special projects, recruiting events, and campus tours.

Schedule Information:  Will determine schedule based on student’s availability.  Must have availability to work during the following office hours:

Monday:  8am to 7pm

Tuesday:  8am to 7pm

Wednesday:  8am to 7pm

Thursday:  8am to 7pm

Friday:  8am to 4:30pm

Maximum hours per week:  20 hours

Responsibilities

Duties of Position: 

Greeting prospects, new students, and their families 
Checking in appointments and walk-ins 
Answering incoming phone calls and making outgoing phone calls 
Helping prospects complete a Harper College application and submitting admissions documents 
Referring students to other departments for additional support 
Provide campus tours 
Assist with other recruitment duties and events as assigned 

Qualifications

Education Requirements:  You must be a Harper student, enrolled in at least six credits during the fall and spring semesters and three credits during the summer semesters.

Experience Requirements:  Prior customer service experience is preferred.  Foreign language skills are a plus (especially in Spanish, Ukrainian, and Russian).

We are Harper College…the college in your community. The College was established by referendum in 1965 and opened September 1967. It is named for Dr. William Rainey Harper, a pioneer in the junior college movement in the United States and the first president of the University of Chicago. Harper College is now one of the nation’s premier community colleges and one of the largest, serving approximately 29,000 students annually in Chicago’s northwest suburbs. The College’s academic programs prepare students for rewarding careers and for transfer to four-year universities. Harper offers associate degree and certification programs, advanced career programs, workforce training, professional development, continuing education classes, accelerated degree options for adults and developmental education programs.

At Harper College, we are committed to fair and equitable compensation for all employees. In compliance with Illinois state law, we prioritize transparency in salary information. Our salary ranges reflect our dedication to attracting and retaining top talent while ensuring equitable pay practices.We encourage open discussions about compensation and invite you to reach out with any questions you may have regarding salary details. Harper College  typically offers compensation up to the median market rate for this position. We aim to ensure our pay is competitive while aligning with both the role's requirements and the candidate's experience. To review all benefit information visit us at: 

https://www.harpercollege.edu/about/directory/hr/index.php