Director of Applications, Clinical & Business

Job DetailsJob Location: 95-00-Corporate - Asheville, NC 28803Salary Range: $131,000.00 - $198,700.00 Salary/yearJob Title: Director of Applications, Clinical & Business

Reports To: Executive Director, Head of IT

Join a team that cares for your community – and for you!

At Allergy Partners, we are dedicated to improving the lives of our patients through compassionate, personalized allergy and asthma care. As part of the nation’s largest allergy practice, our team combines the resources of a trusted network with the close-knit feel of a local office. We take pride in serving our community, building lasting relationships with patients and families, and being a trusted partner in their long-term health.

Within our practice, we foster a supportive and collaborative work environment where every team member plays a vital role in creating excellent patient experiences. Joining our team means being part of a workplace that values professional growth, teamwork, and a true commitment to making a difference both inside and outside the clinic.

Employee Benefits

Allergy Partners is happy to provide the following benefits for our employees:

Full-Time

401(k)
Health Insurance
Paid Time Off
Paid Holidays
Vision Insurance
Health Savings Account (HSA)
Dental Insurance
Life Insurance
Disability Insurance

COMPENSATION INFORMATION

Actual compensation may vary depending on job-related knowledge, skills, and experience.

Job Summary

Provide strategic ownership, governance, optimization, and support of Allergy Partners' clinical and business technology platforms, with primary accountability for the EHR, Practice Management and related clinical applications. The role serves as the bridge between Clinical & Business Operations, IT, and application vendors to ensure technology supports high-quality patient care and operational efficiency. 

The role will develop and manage application portfolios and roadmaps for each department and ensure applications meet the functional requirements of the business.  The role will also supervise the application management team at Allergy Partners to provide support & release/change management for existing applications.  Finally, the role will provide strategic planning for new applications and integrations ensuring compatibility, scalability, compliance & functional requirements are met.

Key Responsibilities

Strategy and Planning

Own the overall clinical and business application strategy and roadmap.
Lead implementation, optimization, and lifecycle management of the EHR and other clinical applications
Partner with physicians, nursing leadership, practice operations, revenue cycle, and executive leadership to identify and implement application needs
Plan and design the application support team and processes including management of relevant vendor relationships
Assess new software products, services and integrations in support of organization’s goals

Operational Management

Ensure applications support standardized clinical workflows and best practices
Manage relationships with software vendors, implementation partners, and third-party support organizations
Prioritize enhancement requests and application improvements
Oversee testing, change management, and production deployments
Ensure application compliance with HIPAA, regulatory requirements, and organizational policies
Develop application governance processes
Manage budgets related to clinical & business applications
Develop and communicate training and documentation for technical support staff
Manage and provide direction to the applications team in support of business operations

Other Responsibilities

Maintains patient confidentiality; complies with HIPAA and compliance guidelines
established by the practice.
Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes.
Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline.
Maintain compliance with all policies and procedures, actively participate in enforcement of all ongoing Cybersecurity efforts to ensure safe and secure IT systems for all employees and clients at Allergy Partners. Remain vigilant and aware of new threats and assist the company by fulfilling an active role in observing, enforcement and reporting of cybersecurity incidents, efforts, programs and fulfill required training on a timely basis as required by frequency and due dates.
Other duties as assigned.
Qualifications 

Education and Experience Requirements

10+ years relevant information technology architecture experience
Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field 

Desired Experience

Experience leading EHR implementations, upgrades, and optimizati