Workplace Experience Coordinator

Madhive is the leading tech company engineered for modern TV advertising. Advertisers seamlessly customize and automate the OTT buying process into an operating system with our self-service platform. Powered by our industry-leading bidder and device graph that processes 260 billion available ad opportunities per day, we deliver precise, brand-safe, audience connections efficiently at scale.

Madhive is currently seeking a Workplace Experience Coordinator. The successful candidate will be a part of the People & Culture Team at Madhive and will be responsible for delivering a positive, world class office experience while serving as a cultural ambassador and championing our culture and values through innovative incentives. Reporting to the Manager, Employee Engagement, their primary focus will be managing office services and reception needs, supporting social calendar events and department event requests and employee gifting and swag coordination.

Who you are:

• You are creative, strategic, and have a passion for delivering meaningful, memorable experiences
• You are a planner who will flourish in an environment where you work on multiple projects simultaneously
• You take pride in your work and in the work of the People & Culture team
• You are energetic team player with an all hands on deck mentality who takes on new tasks and projects to support the team and company mission
• You are a strong communicator with the ability to build relationships with employees across all levels
• You are highly organized, proactive, and detail oriented with a sense of urgency and execution

Responsibilities (What you’ll do):

• Act as an ambassador of our culture and core values and serve as the face of our company at our NYC Headquarters.
• Manage day-to-day operations of our NYC Headquarters, ensuring the office is maintained to the highest quality standards.
• Responsible for Madhive HQ reception, including welcoming visitors, utilizing software systems to check in guests, and sitting at reception desk.
• Assist in managing relationships with vendors to ensure all aspects of the office are running smoothly and escalating when appropriate.
• Work with the IT Manager to ensure all technology in the office is up and running smoothly at all times, including new hire set up.
• Support daily Madhive HQ needs including handling day to day requests for any in office services, coordinating equipment, setting up meeting rooms.
• Assist with planning events for our social calendar to include internal meetings, client meetings, happy hours, team building events, historical and cultural events, educational speakers, and more.
• Manage conference room calendar and assist with scheduling and rescheduling of meetings.
• Execute employee gifting program via Snappy platform for specified gifting occasions.
• Collaborate with Marketing on employee swag coordination and managing distribution.
• Ensure Madhive HQ office and facilities promote a safe, healthy and fun work environment.
• Act as a point of contact for building and facility vendors as well as employees.
• Administrative duties for the People and Culture team as needed.
• Other duties as assigned by management.

Requirements and Qualifications:

• • Bachelor’s Degree is preferred
  • Must be able to work in person at our NYC office 4 - 5 days per week
  • 2-4 years experience in office operations supporting a fast-paced, fast-growing team
  • Experience in a highly collaborative environment, working closely with different departments and teams
  • Flexibility to work outside of normal business hours, occasionally, for company events and activities
  • Experience with planning events and employee engagement activities
  • Experience supporting a hybrid workforce is a plus
  • Excellent written and verbal communication skills
  • Strong technical aptitude, including proficiency in Google Suite, expense and office reservation systems and other related tools.

 

The approximate compensation range is $60,000-$85,000. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.

Madhive has been made aware of fraudulent emails that may appear to be from Madhive or a legitimate recruiter acting on our behalf. Please be aware that Madhive would never ask for sensitive or personal information via e-mail. All official Madhive communications will come from an address ending in @madhive.com OR