Social Work Administrative Support Coordinator

Salary and Benefits

PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $3,864.00 per month to $4,968.00 per month.

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver.

For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.

This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. 

Classification

Administrative Support Coordinator I 

About Cal State East Bay

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

About the Position

Please Note: Review of applications will begin on June 17, 2025.

Under the limited supervision of the Social Work Department Chair, the purpose of this position is to coordinate and perform the entire administrative and clerical functions necessary to support a large and complex academic department that includes between 25-30 faculty and staff and hundreds of undergraduate and graduate students. Additionally, this position serves as backup to the staff in the Department of Ethnic Studies, the Liberal Studies Program, and the Department of Public Affairs and Administration when needed.

The position requires willingness and ability to learn to navigate systems within the university, including accounting, budgeting, the Dean’s office, and other academic departments. The position is responsible for developing office systems and procedures and maintaining an efficient office organization that complies with university policies and procedures as well as external accreditation requirements. This is primarily an in-person Monday-Friday position on our Hayward campus; limited telework may be available in accordance with university policies and departmental needs. Occasional evening or weekend work may be required for special events.

Responsibilities

Office Management

• Serve as the first point of contact for email, in-person, and telephone traffic to the department office.
• Assign offices to faculty and staff in consultation with the Department Chair and coordinate with facilities, IT, and other units on campus to ensure that offices are well-maintained and that faculty and staff have the supplies and software they need. Ensure that office keys are ordered in a timely manner. Keep an extra set of keys in a secure location and appropriately manage any lending of keys in accordance with department procedures.
• Liaise with University offices, such as Facilities Management and IT, regarding department service needs.
• Schedule meetings and events, send calendar invitations, arrange room bookings using 25Live or other scheduling systems, and order catering.
• Maintain confidential files.
• Create, update, and manage department webpages and social media accounts.
• Assist in events and outreach, including creating flyers and newsletters.
• Support departmental communications to students, faculty, staff, alums, and community partners for the purposes of day-to-day program needs, event outreach, job postings, community engagement, and fundraising.
• Take minutes at department meetings and store them in our cloud-based system.
• Develop systems for managing and tracking all departmental documents in accordance with university and external accreditation policies and p