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Position Summary

This Information Technology Manager Business Partner & Product Manager position within the Refining IT department will have leadership of the Asset Reliability and Asset Health Monitoring teams.  Alongside Product Management responsibilities, this position will require partnership and regular collaboration with relevant stakeholders in Refining Reliability & Mechanical Integrity, the Refining Asset Health Monitoring team, and Midstream Reliability teams.  This role will be expected to lead in the strategic planning, roadmap development, and delivery, of transformational capabilities and enablement of value-based outcomes that target Reliability improvements across the enterprise.  Strong influence, strategic outlook, and communication skills are necessary to drive growth and results with both newly forming and existing business teams focused on Reliability outcomes.  An intentional focus will be expected on the evaluation and extension of capabilities between Refining and Midstream Business Units, leveraging lessons learned and multiplying benefits when applicable.  A successful candidate will be a unifying force across many different teams and skillsets contributing to Reliability improvements within Refining & Midstream, as well as Digital groups such as Architecture, Software Engineering, Cybersecurity, and Analytics & Innovation.

Key Responsibilities

• Manages daily operations of the team, providing guidance, mentorship, and driving a culture of innovation and continuous improvement. Oversees recruitment, development, retention, and performance to build strong talent.
• Plans and leads low- to medium-complexity IT projects, ensuring they are delivered on time, within budget, and adhere to quality standards.
• Ensures the availability, reliability, and security of technology systems. Collaborates with key stakeholders and internal groups to identify needs, deliver effective solutions, and support business objectives.
• Lead the end-to-end lifecycle of digital products and solutions—from ideation through delivery and support—by orchestrating cross-functional collaboration across development, QA, and operations to ensure timely, high-quality releases aligned with IT standards and governance. Champion a culture of continuous improvement and innovation by leveraging performance metrics and user feedback to identify and act on opportunities. Embed practices that foster long-term sustainability, operational resilience, and service excellence. Proactively manage risks with a strong emphasis on cybersecurity, data integrity, and regulatory compliance.
• Align product roadmaps with business strategy and long-term objectives, especially within enterprise and Oil & Gas industry contexts.  Champion technology-driven process improvements through cloud, cybersecurity, data governance, and digital transformation initiatives that foster innovation and a culture of continuous improvement.
• Build strong business partnerships to gather, prioritize, and translate requirements into actionable digital product roadmaps aligned with both short-term needs and long-term business strategies. Serve as a bridge between business units and IT delivery, translating complex needs into initiatives, managing expectations, resolving issues, and fostering continuous engagement.
• Oversee budgets, timelines, and vendor relationships to ensure cost-effective and timely delivery of IT services. Make strategic decisions on resource allocation and contract negotiations that align with business priorities and drive transformational outcomes.
• Act as a change agent by driving the adoption of IT solutions through strategic and structured change management programs that prioritize user experience. Provide support for tailored training and documentation to foster connection, build trust, and maximize value realization.
• Engages senior cross functional leaders and proactively addresses and resolves issues, fostering effective communication, and promoting alignment between business and operations teams, UX design, product, engineering, marketing, analytics, and customer support teams, as needed.
• Excellent communication skills to effectively interact with stakeholders and executive teams to gather requirements, present architectural proposals, and collaborate with cross-functional teams
• Organizes stakeholder priorities and works with teams in order to align needs with resources ensuring cadence with customer value, business value, and strategic fit. Consults with leadership, and various teams to provide value-driven priority and strategic decision-making.