FCBank Mortgage Lending Manager, Officer, Hybrid

Description

Description

The Mortgage Lending Officer supports Senior Retail Lenders and divisional leadership by providing guidance on mortgage products, pricing and complex loan structures, including construction lending. This role provides direction and support to the Mortgage Business Analyst, LOS Administrator, and Senior Mortgage Underwriter, ensuring alignment across lending, underwriting, and secondary market requirements. This role is also responsible for ongoing seller/servicer eligibility through coordination with investor and compliance partners.

Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position.

KEY RESPONSIBILITIES

• Provide product, pricing, and loan-structure guidance
• Provide direction and functional oversight to Mortgage Business Analyst, LOS Administrator and Senior Mortgage Underwriter
• Compliance & Regulatory Adherence
• Serve as a liaison across lending, underwriting and compliance
• Monitor and support secondary market readiness
• Identify process, system, or policy improvement opportunities

ATTITUDES

Builds positive relationships with internal and external clients by valuing other's feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by demonstrating:

• Respect: Model respectful behavior and set clear expectations for others. 
• Client Focus: Deliver consistent, high-quality service that builds trust and loyalty.
• Inclusion: Encourage diverse viewpoints and contributions in decision-making collaboration. 

BEHAVIORS

Demonstrates strong business ethics and honest behaviors and the ability to positively influence and work with others to achieve excellent results by demonstrating:

• Leadership: A collaborative leadership style that empowers others and inspire creative, out-of-the box thinking.
• Integrity: Strong business ethics and honest behaviors.
• Collaboration: Positively works with others to achieve shared goals and outcomes. 
• Volunteerism: A recognized and visible presence in serving our communities.

COMPETENCIES

Reflects skill, good judgement, positive conduct, and personal responsibility for assigned areas. Seeks to implement and leverage services and technologies that create efficiencies by demonstrating:

• Accountability: Demonstrates accountability by owning underwriting decisions and ensuring accuracy, compliance, and quality outcomes. 
• Innovation: Applies creative thinking and forward-looking solutions to drive continuous improvement and adapt to evolving challenges.
• Professionalism: Reflects skill, good judgment, and positive conduct. 

SUPERVISORY RESPONSIBILITIES

Supervisor drives strategic success from encouraging transparency, maintaining a focus on shared organizational goals, and making time for professional development. Supervisors are expected to hold regular one-on-ones with direct reports to provide them with an invaluable chance to align goals, offer guidance, and foster growth within their teams. 

• Provide strategic oversight and leadership for all mortgage lending functions across Portfolio, Agency and Home Equity Lending.
• Drive consistency through clear policies, procedures, and escalating pathways. 
• Establish lending standards that align with institutional risk appetite while supporting responsible loan growth.
• Act as final or designated credit authority for complex, high-risk, or policy exception requests.

POSITION LEVEL(S) EXPECTATIONS

Title of Mortgage Lending -Officer, AVP, or VP is dependent on education level, years of experience in the areas listed below:

• Mortgage Products & Structuring Expertise- Demonstrates advance knowledge of mortgage products, pricing and complex loan structures to support sound, compliant lending decisions.
• Functional Leadership & Alignment- Provides effective direction and support to key mortgage support functions to ensure consistent alignment across lending, underwriting, and secondary market requirements.
• Secondary Market Governance- Maintains secondary market readiness by ensuring ongoing seller/servicer eligibility and coordinating effectively with investor and compliance partners.

SEEKS PROFESSIONAL DEVELOPMENT OPPORTUNITIES

Actively participate in expanding skill sets and career paths by attending training programs, workshops, certifications, and educational resources relevant to t