Electronic Case Reporting Coordinator, Division Management & Systems Coordination

Job Description

The Division of Disease Control's mission is to safeguard the health of New Yorkers through identification, surveillance, treatment, control, and prevention of infectious diseases, which is achieved through varied and interrelated endeavors of its seven Bureaus. The Bureau of Division Management & Systems Coordination (DMSC) leads administrative, surveillance, informatics, preparedness, policy, communications, community engagement, and racial equity and social justice activities for the Division and guides the strategic use of Division resources to advance innovative and effective policies and programs. We are seeking to fill positions in the Division of Disease Control that will provide key support for DOHMH's infectious disease control work in New York City. It is expected that the position will work up to 35 hours per week to help scale up implementation of electronic case reporting.

This position will work with projects related to the Data Modernization Initiative (DMI) and will report to the eCR Director of Division Strategy and Resource Management for DMSC.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
- Work with the Information Strategy* to execute, implement, and maintain electronic case reporting (eCR).
- Coordinate with surveillance programs to ensure all reportable conditions are published in the Reportable Conditions; knowledge Management System; routinely review and update already published conditions and reportability responses.
- Develop and implement communication plan to update surveillance programs on eCR status and issues as well as tools to evaluate training needs.
- Oversee the eCR registration, onboarding, and certification process for NYC health care organizations (HCOs); update and certify onboarding status as HCOs move through the onboarding lifecycle.
- Conduct research, data analysis, monitoring, and prepare reports for eCR to ensure data quality and reporting compliance; liaise with HCOs to implement and maintain records
- Manage external relationships with hospital and healthcare networks, technical support staff, and internal surveillance programs to support eCR onboarding processes, troubleshoot challenges, implement solutions, and evaluate results.
- Other duties as assigned.

PREFERRED SKILLS:
- MPH or related master's degree from an accredited college or university and a minimum of two years of experience directly related to the duties and responsibilities specified above.
- Experience with Electronic Medical Records (EMR).
- Experience with Microsoft Excel, SQL, and/or HL7 (preferred).
- Excellent communication and writing skills.
- Strong interpersonal communication and time management skills; ability to be respectful and understanding of the diverse perspectives of staff and work with them to resolve differences.
- Proficiency in navigating computer systems; ability to learn new data systems quickly and to comply with data integrity and security to safeguard all personally identifiable information.
- Experience with project management (preferred).

Why you should work for us:

- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health