Senior Project Manager (US remote- EST/CST regions only)

Company Description

QAD is building a world-class SaaS company, providing enterprise software solutions globally. We are a virtual-first company, enabling our team to work primarily from home, while fostering a collaborative culture focused on growth, innovation, and well-being. We value diversity and strive for an inclusive environment where everyone feels empowered to contribute to our success.

Job Description

This is a remote position within US but we will only consider candidates located in midwest/east coast states (CST and EST time zones) due to extensive travel requirement in those regions

• Lead end-to-end ERP implementation projects from initiation through go-live and post-deployment stabilization.

• Apply PMI project management methodologies (Initiating, Planning, Executing, Monitoring & Controlling, Closing) to ensure predictable, on-time, and on-budget delivery.

• Define and manage project scope, schedule, budget, risks, assumptions, and dependencies in alignment with the Statement of Work.

• Establish and maintain integrated project plans, including milestones, deliverables, resource assignments, and critical paths.

• Enforce formal change control processes to ensure all scope changes are documented, estimated, approved, and tracked.

• Facilitate project governance, including steering committee meetings, executive communications, and formal project status reporting.

• Participate in and deliver internal and customer-facing project reviews, including financial, delivery, and risk assessments.

• Coordinate cross-functional teams (functional consultants, technical resources, client stakeholders, and third-party vendors).

• Ensure deliverables meet defined acceptance criteria and quality standards before the customer signs off.

• Proactively identify, escalate, and resolve project risks and issues using structured mitigation and contingency planning.

• Drive customer adoption and readiness through effective planning of testing, training, cutover, and go-live activities.

• Align service delivery with ITIL principles, particularly around incident, change, and release management during deployment.

• Maintain accurate project documentation and ensure compliance with internal delivery standards and contractual obligations.

• Leverage Professional Services Automation (PSA) systems (e.g., Certinia or equivalent) for project financials, forecasting, resourcing, and billing accuracy.

Qualifications

Specific Requirements

• Minimum 8 years of experience as Project Manager leading complex enterprise software/IT implementations, preferably in manufacturing, distribution or supply-chain environments.

• Based in the East and Central regions of the United States.

• Excellent verbal and written communication skills, with the ability to engage executive and operational stakeholders.

• Highly organized, detail-oriented, and capable of managing multiple concurrent projects.

• Willingness and ability to travel up to 50% as required by project needs.

• Strong customer-facing skills with a consultative, results-driven mindset.

• Preferred: Experience managing enterprise-level ERP projects (QAD; SAP, Oracle, or similar ERP experience)

• PMP certification preferred, but not required

 Key Performance Indicators (KPIs)

• Project Margin: Deliver projects within approved budgets while meeting or exceeding margin targets.

• Billable Utilization: Maintain target billable utilization rates aligned with role expectations.

• Customer Satisfaction: Achieve high customer satisfaction scores (CSAT/NPS) at key project milestones and closure.

• Time to Value / Time to Go-Live: Meet or improve planned go-live dates and accelerate customer realization of business value.

Additional Information

Open Paid Time Off (PTO): We trust our employees to manage their time effectively and take the time they need to recharge.
Generous Paid Parental Leave: We support growing families with fully paid leave, offering 8 weeks for birth parents and 6 weeks for non-birth parents to bond with their new child.
Comprehensive Health Coverage: We offer a variety of robust medical, dental, and vision plans, giving you the flexibility to choose the best option for your needs.
Strong Financial Future: Secure your retirement with our 401(k) plan that includes an immediate company match of 50% on the first 6% of your contributions.
Wellness & Lifestyl