Sr. Director, Sales Operations

Hotel Engine is a Denver-based travel tech company on a mission to radically simplify trip management for businesses. We’re not a cumbersome travel management company, nor an online price aggregator. We’re a powerful network that brings hotels and businesses together. Our members save time, money and effort in managing their lodging programs, and our partners get access to loyal, high-value business travelers. It’s a true win-win. Following a 2021 series B funding round at a $1.3 billion valuation, we achieved remarkable growth in 2022. We expect 2023 to be our best year yet. 

Across our organization, we’re powered by exceptional talent. From our large Engineering and Product teams to Sales, Supplier Relations, Member Support, Data, Marketing and Operations, our team is forward-thinking, data-driven and customer-obsessed. We’re also a lot of fun — one of the many reasons we were named a Best Place to Work by Built In Colorado for the past four consecutive years. 

We value our individuality, and we also understand that together, we thrive. Most importantly, we know we’re not for everyone! Complacency doesn’t live here. We’re focused on finding the right people who are energized by our culture and bring diverse experiences and backgrounds that will help us unlock our full potential. Click here to view our DNA, and if you like what you see, please read on!

As the Sr. Director, Sales Operations at Hotel Engine you will play a crucial role in driving the efficiency, effectiveness, and overall performance of our sales organization.You will lead a team responsible for developing and implementing strategies, processes, and systems that optimize sales operations, enhance sales productivity, and support the achievement of revenue targets. Reporting directly to the Chief Revenue Officer, you will collaborate closely with sales leadership, finance, marketing, and other cross-functional teams to ensure alignment and success. You will be at the forefront of driving sales effectiveness, efficiency, and revenue growth. Your strategic vision, operational expertise, and strong leadership will be instrumental in achieving our sales objectives and fostering a high-performing sales culture within the organization.
 

Here's what you’ll do: 

Sales Strategy and Planning: 

• Develop and execute sales strategies, plans, and forecasts in coordination with the sales leadership team and company objectives.  
• Analyze market trends, customer behavior, and competitor activities to identify opportunities for revenue growth and market expansion.
• Collaborate with sales leadership to set sales targets and quotas, ensuring they align with company goals. 

Sales Process Optimization: 

• Identify areas for sales process improvement and implement measures to streamline workflows, increase sales efficiency, and reduce time-to-close.
• Evaluate and optimize the sales pipeline, providing insights to identify potential bottlenecks and address challenges.
• Implement and maintain sales tools and technologies that enhance the sales team's productivity and effectiveness. 

Sales Analytics and Reporting: 

• Develop and maintain sales performance metrics, dashboards, and reports to provide actionable insights for sales leadership.
• Analyze sales data to identify trends, gaps, and opportunities, helping to inform strategic decisions and revenue forecasts.
• Monitor and report on key performance indicators (KPIs) related to sales, providing regular updates to senior management. 

Sales Training and Enablement: 

• Collaborate with sales enablement teams to design and deliver training programs that equip the sales team with the necessary skills and knowledge to succeed.
• Develop and maintain a sales playbook that outlines best practices, sales processes, and methodologies to drive consistent performance across the sales organization. 

Sales Forecasting and Budgeting: 

• Collaborate with finance to create accurate sales forecasts and budgets, ensuring alignment with company financial objectives.
• Track and report on sales performance against budget, providing recommendations for adjustments as needed. 

Sales Compensation and Incentives: 

• Work with HR and sales leadership to design and manage sales compensation plans and incentives that motivate and reward high performance.
• Ensure sales compensation plans are competitive, fair, and aligned with company goals. 

Cross-Functional Collaboration: 

• Foster strong collaboration and communication with other departments, including marketing, finance, operations, and customer support, to ensure seamless alignment of strategies and goals. 

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