Staff Quality Assurance Engineer - Test Automation Architect

Who are we and why should you join us?

BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service – providing affordable and convenient therapy in 210 countries and over 60 languages across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.

As a Test Automation Architect at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We seriously invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand.

At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.

What are we looking for?

BetterHelp is changing the way it tests its software. We’re looking for the pioneers who will form our new Software Quality Assurance team. You will be part of an agile software development team with the responsibility to define and perform the tests necessary to ensure that our products meet the high standards we set for quality. You will own the design and development of the test automation framework. This is a great opportunity to start something from scratch and make a huge impact from day one.

What will you do?

• Evaluate, select, design and develop test automation framework and embed it within BetterHelp’s development and test processes
• Lead the implementation of automation test strategy that supports functional regression and performance testing
• Write reliable automated tests that can be incorporated into CI/CD
• Train software quality assurance engineers in the use of the framework
• Advocate for testability during the technical design process, enabling you to develop stable and reliable automation
• Recommend test tools, techniques and methodologies needed to enhance our productivity and quality

What will you NOT do?

• You will NOT worry about funding. We have startup DNA, but we're fully backed and funded by our parent company, Teladoc Health.
• You will NOT be confined to your "job". We believe in nurturing employees’ interests and passions – even if some of them lie outside of your core responsibilities.
• You will NOT be bogged down by office politics, egos, or bad attitudes. Only positive, pleasure-to-work-with people are allowed here!
• You will NOT get burned out. We work hard, but we also believe in maintaining sustainable work/life balance. Seriously.
• You will NOT have to wonder why you’re doing the work you’re doing. Our day-to-day operations translate into people getting the help they need.

Can I work remotely?

Yes. We operate in Pacific Time and candidates in any time zone are welcome to apply. We also ask our employees to travel to our Mountain View, CA office up to six times per year to collaborate in person in order to build better working relationships and experience our in-office culture. Travel expenses will be covered and reasonable accommodations will be made for those under unique circumstances who cannot travel.

Requirements

• Must be able to legally work in the US
• Must have experience with developing UI and/or API automation frameworks from scratch
• Experience with at least one or more automation tools such as Selenium or Cypress
• Proficient in Java and scripting languages (Javascript and/or Python)
• Experience with Jira, BitBucket and CI/CD
• Comfortable with SQL and relational databases
• Ability and willingness to quickly learn new technology stacks outside of your comfort zone
• Bachelor’s degree in computer science, mathematics or equivalent combination of education and work experience
• Experience working in an agile development environment
• Excellent written and verbal communication skills
• Strong analytical and problem solving skills
• Passionate about quality and continuous improvement
• Prior experience with any of the following is a bonus: performance, stress or load testing; mobile testing; accessibility testing
• Get-things-done attitude with eagerness to build something great

Benefits

• Competitive salary & equity compensation
• Excellent health, denta