Staff Devops Engineer

About PDQ

PDQ, founded in Salt Lake City, UT, USA, makes device management simple, secure, and Pretty Damn Quick through our products Deploy, Inventory, Connect, Detect, SimpleMDM and SmartDeploy. IT teams use our products to reduce complexity, improve efficiency, and enhance control in their unique environments. We are backed by TA Associates and Berkshire Partners, top-tier global private equity firms.

PDQ's Core Values: Honesty, Ownership, Collaboration and Improvement 

Job Description:

• Before you apply, please note
• • This is an hybrid role open to candidates in Salt Lake City, UT or within commuting distance of our South Salt Lake City headquarters. 

PDQ makes device management simple, secure, and pretty damn quick. As a Staff DevOps Engineer, you’ll be a hands-on technical leader who architects and scales the infrastructure that powers our SaaS products. You will drive the design of resilient, secure, and cost-optimized systems while making life easier for every engineer at PDQ. You’ll set the bar for how we build and ship software: hardening GCP environments, evolving CI/CD pipelines, operationalizing AI-assisted tooling, and mentoring engineers across teams. This is a high-impact role where you’ll collaborate across product lines, guide strategic platform decisions, and ensure our teams can deliver quickly and safely at scale.

What you'll be doing:

Scale & Reliability

• Architect and manage GCP production environments across multiple regions, ensuring resilience, scalability, and security
• Partner with DBAs, SREs, and senior engineers to lead scalability and reliability initiatives for PDQ Connect
• Design for future multi-tenancy, regional data isolation, and compliance-readiness for frameworks like FedRAMP and GDPR

Security & Compliance

• Own secure infrastructure provisioning, secrets management, IAM access controls, and runtime policies
• Harden GCP infrastructure to reduce the blast radius of misconfigurations and bad deploys
• Integrate SAST, SCA, SBOM, and CSPM tooling into the SDLC and production systems in collaboration with InfoSec and GRC

Developer Experience & Productivity

• Improve the local development loop, test harnesses, and environment consistency across environments
• Deliver efficient, reliable CI/CD pipelines across dev, test, and prod
• Integrate and operationalize AI-assisted developer tools to enhance engineering productivity across the SDLC
• Codify infrastructure and service patterns into reusable Terraform modules, shared libraries, and documentation

Observability & Operations

• Enable observability, monitoring, and alerting across all cloud environments to support proactive operations
• Implement cloud cost observability and continuously optimize infrastructure spend as we scale

Technical Leadership & Mentorship

• Mentor engineers through code reviews, architectural guidance, and technical pairing
• Drive internal technical enablement through platform-focused talks, documentation, and hands-on workshops

We're looking for people who have:

Must-Haves

• 10+ years of platform/DevOps engineering experience, including 3+ years in a Staff or leadership role at a SaaS company
• 7+ years of hands-on GCP and Kubernetes experience
• Proven ability to scale and cost-optimize infrastructure in a product-led growth SaaS environment
• Demonstrated ownership of the full lifecycle: architecting, building, testing, deploying, securing, and operating cloud-native products in GCP
• Experience working in distributed teams across multiple time zones
• Track record of adopting and deploying new technologies, frameworks, and ar