Human Resources Director

Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field from an accredited college or university required; Master’s degree preferred
• Experience with digital record systems, Human Resource Information Systems (HRIS), and Applicant Tracking Systems (ATS)
• 8-10+ years of progressively responsible HR experience, with at least 5 years in a senior leadership role

Essential Responsibilities & Duties

Policy, Compliance & Risk Management

• Monitor compliance with all federal, state, and local labor and employment laws, making recommendations for policy changes as needed
• Ensure adherence to agency policies, oversight Agency Standards, and labor regulations
• Assist in developing personnel policies and procedures; prepare and maintain the employee handbook
• Distribute and orient employees to new or revised agency policies
• Represent the agency in legal proceedings, insurance hearings, and regulatory audits

Talent Acquisition and Management

• Oversee recruitment, selection, and onboarding processes
• Maintain accurate and current job descriptions and position requirements for all roles
• Provide technical assistance and training to directors and supervisors on interviewing, hiring, terminations, reviews, harassment prevention, safety, and employment law interpretation

Training, Development & Culture Building

• Foster a positive, collaborative work environment that drives employee engagement and high performance
• Directly supervise the Staff Development Coordinator, providing guidance, performance feedback, and professional development
• Ensures the Staff Development Coordinator designs, implements, and evaluates staff training programs in compliance with agency policies, state/federal regulations, and accreditation standards

Compensation, Benefits & Employee Relations

• Develop and manage competitive compensation structures and benefits programs to attract and retain top talent
• Administer employee benefits programs and ensure accurate communication to staff
• Provide guidance to supervisors on complex employee relations matters

Records, Systems, & Claims Management

• Develop and maintain confidential personnel digital records systems in accordance with policies and regulations
• Process, file, and manage workers’ compensation and insurance claims with appropriate personnel and carriers

Communication & Executive Support

• Keep the CEO informed of significant personnel regulations, work-related claims, and workforce trends
• Share information with staff and leadership regarding personnel regulations, employee benefits, and relevant HR matters

Additional Duties

• Attend departmental meetings, committees, and agency-declare emergencies or crisis
• Perform related duties as assigned to support the agency’s mission and operational needs

Physical Demands and Working Conditions

• Ability to walk, stand, sit, stoop, bend, and lift up to 25 pounds
• Fine and gross motor coordination for computer use, filing, and training setup
• Work indoors and outdoors in varied environments
• Possible exposure to communicable diseases and physical aggression
• Use of safety equipment (gloves, eye/ear protection) may be required
• Must operate agency vehicles safely

Performance Requirements - Knowledge, Skills, & Abilities

• Maintain professional behavior and treat everyone with dignity and respect at all times
• Proficient written and verbal English communication
• Strong knowledge of employment law, compliance, and HR best practices
• Exceptional interpersonal, negotiation, communication and judgement skills
• Ability to follow direction and work both independently and collaboratively
• Time management and organizational skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Knowledge of payroll and benefits administration software
• Familiarity with virtual meeting platforms (e.g., Zoom, Microsoft Teams
• Ability to learn and adapt to new technology systems and software as needed