Technical Sales Manager - South Texas

Job-ID: 14918; Location(s): Field 

Job Description Summary
Responsible for providing technical support to field sales as directed by management; working closely with T20 Contractors and Key Engineering accounts, and internally with sales and product engineering teams to develop and maintain relationships with customers; calling on engineers, architects, contractors, builders, government agencies, etc. to ensure all products are in every applicable section of their master specifications by developing long-term relationships with key account decision makers; delivering professional product presentations, specification review and revision services and technical sales assistance as needed; soliciting new customers to increase demand for products; working with cross-functional teams in the revision of existing product specifications and assisting with the development of new product specifications; carrying out targeted sales objectives; calling on local and state code officials to ensure accurate code interpretation and proper installation of our products; maintaining monthly reports and forecasts; tracking expenses and updating CRM and specification database.

Job Description Details

Sales and Initiatives

• Executes sales and account strategies as directed by management, in accordance with corporate goals; helps to develop plans for strategic accounts within specified territory in order to exceed expectations in revenue retention/growth, account profitability, and customer satisfaction/loyalty.
• Works closely with external customers and partners, and internally with sales, and product engineering teams to develop and maintain technical relationships with customers; understands customer’s product strategy, requirements, and constraints; matches products and solutions to customer’s needs; resolves technical questions and issues.
• Calls on engineers, architects, contractors, builders, government agencies, educational institutes, and industrial and manufacturing accounts to ensure products are in all sections of their specifications; the goal is to have all products listed in their master specifications.
• Provides technical sales assistance to assigned Regional Manager, District Manager, Industrial Sales, Radiant Specialists, National Accounts, Technical Marketing, etc. in order to review and develop engineering/product guide specifications as needed or requested.
• Works with cross-functional teams in the revision of existing specifications and assists with the development of new specifications; identifies and targets industry specific requirements; reviews and recommends appropriate changes to engineering specifications to accommodate Viega products for specific projects and ultimately gain master specification approval.
• Develops long-term relationships with key account decision makers; develops a complete understanding of the organization’s structure and key buying influences of assigned account.
• Delivers professional technical presentations, utilizing product samples and PowerPoint slides, to various individuals, including but not limited to cross-functional teams, architects, wholesale distributors, builders, developers, facility engineers, plant managers, code officials, educators, contractors, etc. in order to advance market growth and product development.
• Increases demand for company’s products by soliciting new customer/contractor calls; maintains a cycle of regularly scheduled calls and visits to customers and reps; visits plants and facilities to obtain contact information for scheduling future appointments; grows customer/contractor database for specific territory.
• Travels to various locations to provide ongoing training and support as requested or needed.
• Receives and follows-up on various leads from trade shows or other sources; prospects, identifies and prioritizes in order to make contact, answer questions and provide requested information.
• Provides support to cross-functional teams as needed to ensure client deliveries are executed as agreed.

Code Enforcement

• Contacts local code officials to obtain acceptance of existing and new products.
• Works with local inspectors to resolve installation questions and issues.

Reporting

• Maintains monthly sales reports and business metrics; identifies business opp