Sr. Gaming Performance Supervisor

Enjoy being part of a winning team, with competitive pay and great benefits to get you on the fast track!
At Derby City Gaming Downtown, we know success starts with you: our valuable team members. That’s why we offer comprehensive benefits to complement your dedication to making Derby City Gaming Downtown such a great place to work and play.

Company Benefits Include:

• 401k (with up to 5% company match)
• Employee Stock Purchase Plan (15% discount)
• Health, Dental, & Vision Insurance
• Flexible Spending Account and Health Savings Account
• Complimentary Short and Long-Term Disability
• Complimentary Life Insurance
• Paid Time Off
• Tuition Reimbursement ($4,000 per year for undergrad, $5,000 per year for graduate)
• A Variety of Team Member Discounts (Ford Affiliate Program, Verizon, AT&T, TicketsAtWork, Skechers, Sherwin Williams, Meal Discounts, Free Parking, and more!)
• Fun Team Member Events
• Company-Sponsored Volunteer Opportunities
• Team Member Recognition Program
• Free Uniforms and Discounted Dry-Cleaning Services
• Round-Table Lunches with General Manager
• Promotions, additional opportunities and the chance for further professional development are also available.

FUNCTION

The Senior Gaming Performance Supervisor is responsible for the successful operation of the technical side of the department.  Verifies and maintains consistency in the compliance of state laws, regulations and company internal policies and procedures with regard to the movement and maintenance of gaming terminals.

 

SPECIFIC DUTIES AND RESPONSIBILITIES

• Maintaining required documentation of game moves, maintenance and repair logs, and purchase orders and requisitions for game machine parts and supplies.
• Training of game/gaming lead technicians and technicians and occasional assistance in troubleshooting various gaming terminal malfunctions. Delegate authority and assign responsibilities.
• Responsible for reviewing reports and statistical data for malfunctions or other problems and implementing appropriate maintenance and repair lists.
• Development of staff, interviews, hiring, and evaluations.
• Review department’s financial data and activities with the Senior Director of Gaming Operations.
• Meet with Departmental Directors and managers as necessary.                                                                  
• All other duties as assigned.

 

STANDARDS OF PERFORMANCE

• Management abilities demonstrated in managing the Games technical department.
• Scheduling, PTO, timekeeping, and record keeping on all Team Members.
• Maintaining a professional working relationship among all personnel.
• Role model code of ethics: Respect, Commitment and Guest Service.
• Knowledge of state gaming laws and regulations.
• Oral and written communication skills.

 

EDUCATION, TRAINING, AND EXPERIENCE

• Five to seven years’ experience in electronics and maintenance of technical equipment, game machines, with a 4-year degree in related fields or equivalent work experience is preferred.
• Ability to obtain a valid Racing License.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.  The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout assigned areas, including the smoking area, actively observing players and functioning of machines.

Applicants must be 21* or older. Derby City Gaming Downtown is an equal-opportunity employer.

#DCGD