Account Associate, CI

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

 

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

 

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Job Title: Account Associate– Coach International Wholesale / New York, NY

Primary Purpose: The Account Associate is responsible for supporting Director with growing the Coach International wholesale business. The ideal candidate will quickly gain a good understanding of the business and will be able to support key strategies and initiatives. The Account Associate is organized, has strong communication skills and can build meaningful relationships with wholesale partners. This individual is proactive, takes a solution-oriented approach and is passionate about driving the business through thoughtful execution, and partnership. They will be relied upon to build relationships both internally and externally to gain support and cooperation.

 

 

The successful individual will leverage their proficiency as an Account Associate to...

 

Drive The Business

• Support the achievement of total POS, gross shipment and net sales targets
• Proactively analyze and monitor selling for all accounts, taking necessary action steps
• Optimize account performance by implementing product strategies and assortment recommendations
• Collaborate with customer service team on ensuring timely product shipments and RTVs
• Conduct market appointments, engage with accounts and support with assortment selection
• Stay current on fashion trends, competitor activities, and consumer behavior to adapt strategies

 

Customer Service

• Establish strong working relationships with wholesale partners as well as internal partners
• Manage day-to-day account relationships and address various needs promptly and effectively
• Own all aspects of order management execution, accuracy, monitoring and tracking
• Responsible for all market week planning and logistics, including appointment scheduling

 

Cross-functional Partnership

• Build and maintain relationships with internal teams inclusive of merchandising, operations, finance, marketing and field teams
• Partner with field team on in-store assortment execution, ensuring stores are following brand standards
• Travel as needed to support with VM execution, market activities and strengthen client relationships

 

The accomplished individual will possess...

 

• Account Management background
• Analytical and problem-solving skills
• Proficiency in Excel
• Retail math
• Self-motivated with ability to take initiative and ownership of projects
• Superior organizational skills, ability to multi-task
• Collaborative team player, high energy, strategic thinking and detail oriented
• Customer service experience
• Excellent verbal and written communication skills

 

An outstanding professional will have...

 

• 3-4 years of buying or account management and/or relevant experience; a combination of experience and education will be considered
• Global brand experience a plus