Technical Lead, AEM Operations (Contract)

Work Model:     Remote (East Coast Hours)

Employment:    Corp to Corp - Contract

Length:              12+ months

Rate:                  $70 – 80/hr USD

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Credera is a global boutique consulting firm that accelerates business transformation and builds valuable customer experiences. Credera works with the best companies in the world, from strategy through execution, to serve clients through our 18 offices across six countries.

Description

The Technical Lead, AEM Operations shall provide technical operations leadership to multiple teams of developers in a mixed environment of onshore / offshore / client resources.  The role collaborates with practice, development teams and client stakeholders for the design, development, and deployment of Java-based websites, mobile sites, applications, and CRM integrations and more to exceed the needs of our customers.  This person must be confident, pro-active and influential when interacting with management and leadership.

Responsibilities:

• Pro-active hands-on lead to own the process, identify production issues / pain points, recommend solutions for business enablement to keep the AEM Infrastructure operating at peak efficiency.
• Manage multiple teams of developers with different objectives and timelines by providing oversight of technical architecture of multiple solutions fitting client’s industry standards, use cases, strategy and technical needs.
• Work with Architects and other Leads to ensure solutions optimally utilizes Adobe tools and supports clients use cases, strategy and industry standards.
• Ensure the timely and successful delivery / project management of our solutions according to customer needs and objectives such as:
  • Authoring, Publishing and Dispatcher in addition to code reviews and production strategy.
• Develop trusted advisor relationships with key customer stakeholders and executive sponsors.
• Lead cross-functional project core teams to on-time development, while maintaining or exceeding quality standards and estimated cost projections.
• Manage program resources, identify and track action items and assign tasks to appropriate team members utilizing best practices.
• Break down Customer strategies into phased road-maps according to customer priorities, industry best practices and technology prerequisites and dependencies.
• Align road-map phases to executable use cases.
• Make recommendations on tools, services, offerings, etc. to client for additional engagements for Credera and the Adobe Practice.
• Participate in QBRs, present findings and collaborate with multiple stakeholders from various units for a unified Infrastructure strategy.
• Review project milestones to pre-emptively identify issues and address before negative impacts to the project deliverables.
  
  

Competencies:

• Bachelor’s Degree required; Master’s preferred or equivalent work experience
• 5+ years of progressive experience in Adobe Experience Manger and understanding of the Adobe Product line and integration points in designing solutions for Adobe Marketing Cloud, Analytics, Campaign...etc.
• 2+ years of experience in project management / delivery / client engagement
• Digital Marketing understanding of AEM / CMS can support marketing strategies, SEO and such...etc. 
• Strong stakeholder communication, requirement gathering, status updates and managing expectations
• Expertise in the following languages and technologies: HTML, HTML5, CSS, Java Script, XML, Java, WCM, services-based architecture, REST, Web analytics, content targeting
• Excellent project management and resource management experience.
• Excellent problem-solving skills, with a demonstrated ability to identify issues, solve them quickly, know when to rely on internal resources, and know when you need to assist personally.
• Strong conflict resolution and negotiation skills.
• Familiar with deployment processes including Maven, Jenkins and cloud services such as Adobe Managed Services or AWS
• Experience managing on-shore, off-shore and client teams.
• Experience working in a consultancy firm. (highly desired)
• Excellent communication and presentation skills, with the ability to tailor messages to both technical and non-technical audiences.
• Ability to work within the US or Canada without limitations.
• Ability to work East Coast hours. (Required)

About us:

Credera, trading as TA Digital, is a global consulting firm that combines transformational consulting capabilities, deep industry knowledge, and AI and technology exper