IT Solution Architect, Network Engineering

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Job Description

IT Solution Architect, Network Engineering

We have an exciting opportunity for a Solution Architect, Network Engineering to architect E2E system solutions for our enterprise and wholesale business. As a key leader on our IT team, you will be responsible for E2E system solution design strategy across teams including marketing, pre-sales, sales, ordering, provisioning, billing, and service assurance domains. 

As Solution Architect, Network Engineering, you are a seasoned technology leader with a track record of leading scalable distributed systems in telecom companies. In this exciting role, you will be challenged with the opportunity to re-imagine every aspect of the wholesale sales ordering & billing system across the whole customer fulfillment and customer care life cycle.  

As the Solution Architect, Network Engineering, you will have a deep technical background building scalable solutions to support complex business processes. If you’re passionate about architecture, robust design practices, efficient execution and delivering operational excellence, Brightspeed may be the perfect place for you! 

Our ideal candidate is someone who wants to get in early, look over the horizon, and set the vision for a new standard in the enterprise and wholesale telecom domain from sales to ordering to billing. We want entrepreneurs at heart, who have the depth of experience in bringing comprehensive E2E customer management experience into reality. 

As the Solution Architect, Network Engineering Systems, your responsibilities will include:  

• Design E2E System solutions and technology solutions for complex business problems in telecom Enterprise and Wholesale domain
• Drive large cross domain solution architecture initiatives that are supported by E2E Design, E2E Architecture and apply digital standards
• Influence, negotiate, build consensus, and align with peers, product, business teams and vendor partners on solutioning and implementation
• Ensure Digital Architecture standards are applied; negotiate and documents tradeoffs with Digital Architecture, as needed
• Translate business requirements into E2E technology and system solutions that the system analysts and other technical team members can use to drive into the project design and delivery
• Engage with business partners and peers to identify the opportunities to improve user experience
• Coordinate and drive the delivery across IT and Business partners in a multi-vendor environment through the Agile/Scrum SDLC – requirements, architecture, design, development, testing, deployment, and support
• Hands on involvement as needed in all areas of SDLC – troubleshooting, debugging, verification and testing, production monitoring and performance analysis
• Adopt Agile, DevOps and other enablers to improve the effectiveness of project delivery

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

• 10+ years of experience in software engineering with at least 5 years of solution architecture experience in telecom domain
• BS degree in Computer Science or equivalent
• Experience leading solution architecture lifecycle including concept, design, prototyping, integration, testing, and production release
• Excellent verbal, written and interpersonal communication skills with the ability to articulate the 'why' for priorities and the customer impacts
• The ability to operate in a fast-paced environment with laser focus on delivering results
• Experience building and motivating high performance teams, foster inclusive environment
• Self-driven, detail-oriented, and skilled in managing multiple clients, stakeholders, and cross-functional projects
• The ability to exercise judgement in methods, techniques, and evaluation criteria for obtaining results
• Provide industry knowledge, experience, and best practices to help the team stay ahead of the curve in keeping our technology stack cutting edge
• Knowledge of Google Maps API, Bing Maps API, SMARTY webservice