SaaS Product Management Intern

Fall 2024 Internship: This position is located at our HQ in Durham, NC.  Expected program dates are August 26 – December 13, 2024.  

Summary:

Toshiba Global Commerce Solutions (TGCS) is seeking an intern to join the Product and program Management team. This role is open to students currently enrolled in either a MBA or Master’s program focused on Product Management/Engineering Management/Strategy/ Analytics, etc. Additional roles can be open to a bachelor’s degree ideally pursuing a business, marketing, or software engineering discipline. The intern will work closely with other product managers to define, build and scale digital solutions. This may include any of the following:

• Support in structuring our as a Service offerings and building the product vision
• Develop marketing collateral messaging for customer presentations
• Augment our current pricing model (across Geos) and automate for internal consumption
• Refine our Solution Documentation Agreements
• Collaborate with our engineering teams to prioritize backlogs and draw out concepts for new solutions
• Demo product and internal deliverables for key stakeholders
• Gather data for business cases and create ROI models
• Capture VOC and build new requirements

The ideal candidate will have great communication skills, a passion for team collaboration, and an interest in pursuing a career in corporate product and program management.

Areas of Expertise & Special Skills:

• Current pursuit of a MBA/Master’s or bachelor’s degree in Business and/or Marketing and/or Software Engineering
• Passion for product management and driving voice of customer
• Familiarity in documenting business requirements and identifying acceptance success criteria
• Analytical and problem-solving skills
• Excellent written and verbal communication skills
• Bonus: Strong understanding of SaaS and cloud infrastructure
• Double Bonus: Ability to create lightweight, web-based applications (mobile device development not necessary, and this is only for internal consumption), and data analytics acumen

Responsibility:

• Gather and document business requirements and their acceptance success criteria
• Work in collaboration with other product managers to define, build and scale digital solutions
• Communicate requirements across multiple Agile Software Development teams
• Build tools/capabilities to improve product/program management function
• Apply academic knowledge and learn new skills by collaborating across the organization to support cross-company product initiatives
• Demo product deliverables to management and/or executive stakeholders

About the Company:  

Toshiba Global Commerce Solutions, Inc., is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.  Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco?  These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.  

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy.   

EEO:  

Toshiba is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation. 

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency).  We’re passionate about our customers the retail industry and becoming a more responsible company as we help creat