Security Supervisor (FT - LACC)

SUMMARY:

Los Angeles Convention Center has an excellent opening for a Full-Time Security Supervisor at the Los Angeles Convention Center in Downtown Los Angeles. The Security Supervisor provides oversight and supervision to security personnel and shift leads, and is responsible for implementing, maintaining and updating security policies, programs and procedures designed to protect the physical assets of Los Angeles Convention Center (LACC), and to provide a safe and secure environment for all LACC guests, tenants, employees, vendors and contractors.

KEY JOB FACTORS:

Level of accountability: Generally managed

Level of decision making: Primarily routine tasks

Has contact with: Inside / Outside company

Supervision: Directs department through reporting supervisors/managers

Position Title(s) of Direct Report(s): N/A

Physical Requirements: Frequent moving about

Travel Percentage (%): Not Applicable / As Needed

ESSENTIAL DUTIES:

Respond to all security needs and calls for services; works with other Security team members and local law enforcement as necessary.

Train, counsel, discipline, evaluate and supervise Security personnel in accordance with the ASM Global Security Department's philosophy and policies.

Manage the hours of all Security Officers and Supervisors in the department, including 24-hour Security staff and event Security staff.

Proactively enforce LACC policies and procedures, ensuring timely response and follow up to violations and complaints from guests, clients and employees. Follow all rules and regulations as outlined in the policies and procedures manual and ensure compliance by Security personnel.

Work with Guest Services staff in managing large crowds under constantly changing event environments. Assure property is secure and that no damage occurs due to visitor negligence or vandalism.

Operate and monitor security systems such as CCTV, Fire Control, radio communications equipment, elevators and lighting controls.

Develop and maintain an effective employee and visitor photo ID and credential program.

Work closely with the Director to update policies and procedures, along with the Emergency Evacuation Plan.

Other duties as assigned by management.

REQUIRED QUALIFICATIONS (JOB KNOWLEDGE, SKILLS, AND EDUCATION):

A minimum education level of: High School Diploma or its equivalency

A minimum of three (3) years of security related work experience: ASM Global/AEG Security experience may be factored 2:1.

Valid CA State Guard Card

Excellent written and verbal communication skills, as well as effective interpersonal skills.

Knowledge of human behavior, including crowd management principles, and the ability to implement effective crowd control techniques as necessary

Must be able to provide training and direction to new hires in the department

Must be able to create, explain, and maintain an employee roster/schedule

Required variable work schedule such as late hours, early mornings, extended hours, holidays, and weekends.

Must have reliable transportation.

Must be able to represent ASM Global and LACC in an exemplary manner

PREFERRED QUALIFICATIONS (if applicable):

Two (2) years of experience as a supervisor in a sports venue, entertainment and/or convention facility.

Law enforcement experience

Military experience

Prior experience interviewing and screening candidates for open positions within the department

Knowledge of scheduling software

PHYSICAL ACTIVITIES:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral