Office Assistant II-Outpatient Therapy

Job Details

Outpatient Services l Centerville l Full-time l Days

Responsibilities & Requirements

Job Responsibilities

• The Office Assistant provides clerical support to office, answering phones, filing, greeting customers, and preparing documents as assigned.
• Perform reception and transcription duties as needed.
• This individual manages office support functions; prioritizing and coordinating work assignments; reviews work for accuracy.
• Coordinates, organizes, and implements inpatient/outpatient schedules.
• Provides supervisory responsibilities to the medical office including orienting and training new personnel. 

Job Requirements

• High School diploma or equivalent
• Knowledge of medical terminology
• 3 years clerical experience
• Able to type 60 WPM
• Intermediate computer skills

Preferred Qualifications

• Excellent Customer Service and Communication Skills
• 2-3 years’ customer service and/or front office experience
• Epic software trained
• Knowledge of insurance verification and authorization
• Proficient in Microsoft Office Suite
• General understanding of medical terminology
• Experience with therapy operations
• The ability to be flexible and able to adapt to change
• Data entry and attention to detail

Overview

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.