VP of Operations

About the CompanyHi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We were the first company to tokenize exposure to US Treasuries, and have since expanded into several other assets. We are also focused on incubating protocols that can support both tokenized real-world assets and traditional crypto.Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue to grow the firm. We're fully remote, with team members across the U.S.
About the RoleWe are currently focused on tokenizing publicly traded securities, particularly focused on cash equivalents (e.g. money market funds, US treasuries, etc.). When investors invest with us, we in turn invest that money into these traditional asset types and then tokenize investors exposure to them. This means that, in addition to our blockchain expertise, part of our operational needs are very similar to that of a traditional investment manager: trade management, service provider relations, book reconciliation, audit, tax, and regulatory compliance, and the like.
We’re looking for a VP of Investment Operations with deep experience in these traditional functions who also has experience in — or at least is interested in learning — blockchain, crypto, and defi to help us build world-class investment operations.
Take a look at the target outcomes below - this is what we're looking for someone to help us achieve:

Target Outcomes

• Reputation for World-Class Investment Operations. Stakeholders who investigate our investments operations — whether customers, auditors, regulators, or internal stakeholders — are consistently impressed with the quality, thoroughness, robustness, compliance, and efficiency of our investment operations such that it bolsters our reputation and brand.


• No Major Problems. There are no significant operational snafus that materially impact either the client experience or Ondo’s reputation (including regulatory and security).


• Pristine, Up-to-Date Records & Reporting. All books and records for all our investment products are consistently correct, reconciled, and up to date. Such books and records include, but are not limited to, investor accounts and wallets, fund and share class NAV and NAV per share/token, yield and fee accruals and disbursements. All tax, audit, compliance, and other requiring forms and filings are consistently up to date.


• Delightful & Compliant New Client Onboarding Experience. To the extent operations is involved, Investors are delighted with their experience onboarding to new Ondo products and services. All onboarding processes consistently meeting all required compliance needs.


• Clear, Timely, and Accessible Communication. Relevant information is consistently and accurately communicated on time to all relevant parties as needed (for example, price and yield numbers listed on our website). Analytics and reporting regarding our investment products and operations is easily accessible to internal stakeholders, clear, up-to-date, and visually pleasing. Internally, Investment Operation priorities and activities and well understood by the appropriate members of other teams.


• Clear (and Met) SLAs. New deposits and redemptions are handled accord to agreed-upon processes and procedures and happy and occur according to agreed-upon SLAs.


• Rapid and Flawless Operationalization of New Products. New investment products (and new iterations on existing products) are launched faster than most people would think possible while still operating without visible hiccup or issue.


• Detailed, Clear, Consistently Up-To-Date Process Documentation. All processes are fully documented (with up to date documentation). Each process clearly indicates who is responsible for the design / architecture, day-to-day oversight, and day-to-day running and support of each process. Such processes are operationalized in checklists used daily by the team.


• Effective, Efficient, Secure, and Compliant Investment Operations. Clear redundancy and escalation policies, procedures, and systems are in place to support all our products and services. Business continuity plans are robust, well planned, and consistently up to date. Security permissions are thoughtful, appropriately balance efficiency and security, are approved by our security committee, and are up-to-date. There is consistency between our operational checklists, internal policies, legal and marketing documents provided to investors, what is requi