Lead Medical Assistant

Description

We're seeking a compassionate and experienced Lead Medical Assistant to lead our medical assisting team in our Pain Management clinic in Easley, SC. As a key member of our team, you'll oversee daily operations, ensure exceptional patient care, and embody our core values:

• Teamwork: Collaborate with our interdisciplinary team to deliver comprehensive care.
• Patient-Centered: Put our patients first, providing empathetic and personalized support.
• Professional: Maintain the highest standards of professionalism, integrity, and ethics.
• Empathy: Show kindness, understanding, and compassion to our patients and colleagues.
• Passion: Share our passion for delivering exceptional care and making a meaningful difference.

Key Responsibilities:

• Lead our medical assisting team, ensuring seamless clinic operations.
• Provide direct patient care, including vital signs, injections, and assisting with minor procedures.
• Handle patient inquiries and complaints with professionalism and empathy.
• Coordinate patient appointments, manage patient flow, and ensure timely care.
• Maintain accurate patient records, ensure HIPAA compliance, and assist with administrative tasks.
• Interprets, implements and educates employees on all practice policies and procedures, as well as clinic policies and procedures
• Establishes and maintains appropriate measures to ensure the safety and security of employees, facilities and equipment
• Monitors staffing levels in relationship to workload and makes adjustments as appropriate
• Assists staff in developing goals and objectives for individual professional growth and demonstrates effective leadership techniques to enhance productivity and employee morale
• Ensures problems, complaints, and regulatory violations are investigated and appropriate action is taken to resolve the issue within the requested time frame

Requirements

• Certified Medical Assistant (CMA) certification preferred.
• Minimum 3-5 years of experience as a Medical Assistant, with at least 1 year in a leadership role
• Experience in Pain Management or a similar clinical setting preferred.
• Strong organizational, multitasking, and communication skills.

What We Offer:

• Competitive salary and benefits package, including health, dental, and vision insurance.
• Life insurance, paid time off (PTO), and retirement plan options.
• Opportunities for professional growth and development in a dynamic and supportive environment.