Global HCM Product & Delivery Owner

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.

Working at WPP means being part of a global network of more than 109,000 accomplished people in 110 countries. WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide.

We create transformative ideas and outcomes for our clients through an integrated offer of communications, experience, commerce, and technology.

WPP and our award-winning agencies work with most of the world's biggest companies and organisations – from Ford, Unilever and P&G to Google, HSBC, and the UN. Our clients include 61 of the FTSE 100, 317 of the Fortune Global 500, all 30 of the Dow Jones 30 and 62 of the NASDAQ 100. WPP are the leader in the Bloomberg Gender Equality Index and 8th in the FTSE 100 rankings for Women on Boards.

Overview

Are you yearning for a new challenge to build something from the ground up? Are you a true domain expert and SME in Workday HCM, comfortable with ambiguity, culturally aware, and who gets excited about delivering improved ways of working at a giant scale?   

Our newly formed WPP People Operations and Transformation team is building the foundation for how WPP and its agencies will deliver effective operational and people solutions to enable us to deliver consumer-grade HR services to our colleague population of over 100,000 people worldwide.

We are building a holistic, sustainable, and scalable People Operating Model underpinned at the core by Workday HCM.

 

The role

As the owner of Workday HCM for the People function, you will bring deep Workday product knowledge and business deployment experience to serve as an authority on business design & implementation. You will do this in close partnership with the technology product owner, always bringing the People functional and end-user perspectives to the table to inform design decisions. In addition to HCM (and related module) experience, you will be adept in navigating complex organizations with large stakeholder groups.

As a champion for the WPP People Operations transformation journey and our Ways of Working strategy, you will model behavior and actions which drive cultural diversity and trust, fostering an approach that allows our teams to experiment, fail fast and adjust for adoption success.

 

Responsibilities

As a member of the global program leadership, this role will play a key role in the design and implementation of Workday HCM, a highly complex multi-year global transformation program.

Product

• As a trusted advisor to the People leadership team, provide expertise on Workday product features and functionality to ensure we are balancing the pace of change with realization of benefits from the Workday HCM product
• Identify trends and assess opportunities to improve processes and execution by leading lessons learned efforts
• Partner with a Technical/ Enterprise architect to create and take functional responsibility for the end-to-end solution
• Ensure the program delivers a solution design aligned with best practice design principles.
• Throughout the delivery, work to develop logical and innovative solution designs to address the requirements captured.
• Help develop a prioritized Workday HCM + (i.e. Benefits, Performance Management, etc.) product implementation roadmap beyond core HCM, considering our stakeholder requirements, tech stack maturity and need for change
• Provide insights and stay abreast of product changes to support business case development
• Coach the broader team on HCM functionality and adoption techniques leveraging your experience in previous global implementations

 

Deployment

• Recommend and execute on HCM product adoption, partnering with the technical and service management leadership to measure HCM launch and ingoing adoption
• Provide leadership and be the point of escalation for a team of global deployment leaders including day to day management of a team of 4-6 senior HR people
• Anticipate roadblocks and take action to remove or escalate them
• Oversee core activities such as operational readiness for our HCM go-live markets, which will be managed by the deployment leads
• Partner with relevant internal parties to manage 3rd party vendors
• Ensure the team is aware of and working towards resolution of interdependencies, risks and mitigation

Skills and Experience

• Substantial experience in deploying HCM, HRIS Systems, with at a high lev