Senior Manager Global Trade Operations

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Western Digital is seeking a Senior Manager for their Global Trade Operations Organization, located in San Jose, California. This is position is a pivotal role within the organization at it aims to derive business value through compliance practices.  In this role the incumbent must possess an amalgamation of subject matter expertise in the area of Import and Export operations and compliance with a flair for business facilitation, data analytics and team management.

This is a global role and the incumbent will manage a team of regional trade experts and lead them in paving the path for supporting WD’s business units and functions in managing their trade compliance obligations with US Export and customs compliance and other local country regulations and requirements and create business value by pro-active engagement, regulatory monitoring and developing initiates/projects that support market accessibility, mitigates risk for the organization and derives cost effectiveness.

You will be an integral member of the Global Logistics/Global Trade Operations team and report to the Senior Director Transportation and Trade Operations.

We are looking for a highly motivated and a self-driven candidate, who is able to imbibe the corporate vision and execute on the organization’s strategy.

The Role:

• High working knowledge of international import/export operations and must be able to effectively troubleshoot any issues that may arise in international trade and transportation.
• Responsible for customs and trade operations support in United States and International locations  
• Develop strategies and actionable plans to support compliant and efficient international movement of products and services through partnership with internal and external stakeholders.
• Engages with internal stakeholders to provide consultation and guidance in managing their compliance obligations.
• Interface with freight forwarders, US government officials, custom brokers, internal and external customers on all matters pertaining to import and export regulations.
• The job entails managing and executing on both operational tasks and problem-solving, as situations arise.
• Design a global customs brokerage, forwarder, and logistic partner program with the intent to deploy and support trade operations.
• Responsible for Key Performance Indicators (KPI) with a goal to drive ongoing process improvement.
• Evaluate new government and trade compliance requirements to ensure standard operating procedures are updated accordingly.
• Partner with the legal team to understand the regulatory changes that impact business and engage internal functions to develop and execute defined procedures.
• Serve as a functional expert in Global Trade matters for the region by using experience and knowledge of customs regulations, as well as other partner governmental agencies, to promote increased compliant market access for efficient flow of goods across borders.
• Drive improvements on cost, lead time and process efficiency through data analytics, automated tool utilization and robust data management
• Build communications, training plans and desk/standard operating procedures to ensure all internal and external partners are aware and aligned to trade compliance governance processes.
• Work in collaboration with leadership, product and business teams,