Senior Manager FP&A, Global Customer Service

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

Palo Alto Networks is looking for a Senior Manager to enable the profitable growth for the Global Customer Service organization. This person will be responsible for several planning, forecasting, reporting and analysis processes working with various functional teams in a fast-paced environment.

Your role:

• Closely business partner with Global Customer Service functional executives to scale with company growth and ensure achievement of business and financial objectives
• Manage annual planning and monthly forecast. Analyze drivers to improve business results
• Ongoing focus on efficiency gains with models to optimize global resource allocation to meet customer and growth requirements
• Leverage ROI analysis for investment decisions. Forecast and track investments and returns. Drive accountability for desired outcome
• Continuously explore enhancements and automation across our portfolio of reports, analytics and dashboards to ensure accuracy and increase efficiency

Qualifications

Your Experience

• Bachelor’s degree in business, finance, accounting, economics or related field ; advanced degree/MBA preferred.
• 7~10  years of related FP&A experience 
• Finance partnership experience with customer support, customer success and professional services organizations preferred
• Critical Thinking: Ability to look at the numbers, trends, and data and come to new conclusions based on the findings.
• Independently and proactively analyze financial information and develop solutions to complex problems
• Ability to multitask, stay organized and prioritize deadlines in a fast-paced environment
• Promote teamwork and collaboration. Energetic and positive

Additional Information

The Team

You have a passion for numbers, our organization has a passion for cybersecurity. You’re looking for a career with a more fulfilling mission. We have open positions for top talent seeking a financial challenge. Our finance department deals with number daily, supporting infrastructure, dealing in automation, building elegant models and solutions to empower our business lines and solutions. The ideal candidate has exceptional skills in financial modeling and analytics and an innovative mindset to approach finance problems differently. Our innovation doesn’t stay in Research and Development. Within finance, we seek people who are looking to try new things, while solving business critical equations. We are also looking to constantly scale and improve our processes and optimize our investment decisions to maximize ROI. If you’re seeking a financial challenge but with a world-wide impact — this is it. 

Our Commitment 

We’re trailblazers who dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: We can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. 

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration