Customer Relationship Program Manager (f/m/d)

<p>Siegwerk is one of the world’s leading suppliers of Printing Inks and sustainable packaging solutions. A career here will give you significant <b>flexibility</b> and <b>support </b>in a company focused on making a <b>positive impact</b> in the world. Siegwerk is poised to disrupt the global packaging industry; changing the way packaging is produced and consumed for the benefit of us all. At Siegwerk, you will have everything you need to help make that change. </p> <p>Join us, let’s <b>Do it. With Heart. </b></p> <p> </p> <p>Location: Alfred-Keller-Straße 55, 53721 Siegburg</p> <p> </p> <p><b>Apply now!</b></p> <p> </p> <p><span><b>Our benefits - What we offer You:</b></span></p> <p> </p> <ul> <li>Flexible working hours, remote work (up to 60%) and 30 days of vacation</li> <li>Attractive remuneration </li> <li>Good traffic connections (job ticket available), city center location with restaurants and stores as well as an in-house canteen</li> <li>Possibility to use a job bike </li> <li>Access to the global learning platform “Siegwerk Learning Hub” with more than 20,000 online learning modules accessible worldwide as well as online language training with Speexx</li> <li>External employee consulting ICAS, which supports you with professional and private questions</li> <li>Free Christmas tree for all employees</li> </ul> <p> </p> <p><span> </span></p> <p><span><b>Your Tasks - What You can expect as Customer Relationship Program Manager (f/m/d)?</b></span></p> <p> </p> <ul> <li>You define and manage the CRM strategy and roadmap.</li> <li>You collect and evaluate business requirements and resolve system issues.</li> <li>You define standards and targets for the CRM processes and structures.</li> <li>You ensure alignment between business and IT and host global CRM Key User community.</li> <li>You run continuous improvement processes and rollout projects in an agile environment.</li> </ul> <p> </p> <p><span><b>Your Profile - What do You bring as Customer Relationship Program Manager (f/m/d)?</b></span></p> <p> </p> <ul> <li>You have successfully completed a related university degree and gained several years of experience in Sales/Marketing or Consulting.</li> <li>You bring strong knowledge of CRM tools, such as Sales Force/Microsoft Dynamics or others.</li> <li>You are familiar with project management methods and capable to successfully put them into practice.</li> <li>You are an experienced change manager, who is able to coach/ train relevant stakeholders across all hierarchies.</li> <li>You can operate in an international environment and have a direct and open communication style in order to communicate on all business levels.</li> <li>Your English is proficient - written as well as spoken.</li> </ul> <p> </p> <p><span> </span></p> <p><b><span>Are you interested?</span></b></p> <p> </p> <p>Should you have any further questions, <b>Svenja Schomburg</b> looks forward to your call! You can reach her via phone 02241 304 <b>8819 </b>as well as via LinkedIn.</p> <p> </p> <p></p> <p> </p> <p>Job ID:<b> </b>26115</p> <p> </p> <p>Please use our online platform to apply for this position. Job applications via mail or e-mail can not be accepted due to data security.</p> <p>*For marketing purposes different job titles are mentioned here whereby the job ad title is relevant.</p> <p>​</p>