Human Resources Manager, Compliance and Training

Description

 Since 1891, Boys & Girls Clubs of San Francisco (BGCSF) has provided high-quality, community-based youth development services to youth in San Francisco. Our mission is to inspire and enable all young people, especially those from disadvantaged circumstances, to realize their full potential as productive, responsible, and caring citizens. We impact the lives of Club members, primarily ages 6 to 18, by focusing on academic success, healthy lifestyles, good character, community engagement, and job readiness with earning potential. We are nationally recognized for the high quality of our programs and comprehensive approach to serving youth. Whether you’re joining our administrative team, a Clubhouse team, a school-based team, or our Camp Mendocino team, you’ll be surrounded by enthusiastic, talented, and passionate colleagues who wake up every day ready to inspire young people to reach their full potential.

Position Purpose

This position is an Exempt, full time at the John N. Callander Administrative Office. This position is benefits-eligible.

The primary role of the Human Resources Manager, Compliance and Training, is to lead the organization’s safety compliance, onboarding, and career development program. The goals for the position are to improve staff engagement and retention; identify and implement learning solutions that remove performance gaps; track staff's completion of key training (including BGCSF and BGCA Safety and Compliance requirements); support and develop career pathways; and support the Human Resources Department to market professional development in the hiring process and beyond. 

Key Responsibilities

Onboarding & New Hire Orientation - 40%

• Coordinate and facilitate engaging new hire orientation sessions, ensuring employees feel welcomed and prepared for their roles.
• Facilitate, as required, Staff Integration.
• Facilitate manager orientation sessions, as needed, to introduce new managers to the expected leadership approach and to inform them of L&D expectations and opportunities.
• Ensure all onboarding documentation and compliance requirements (e.g., background checks, I-9s, work permits) are completed in a timely manner.
• Act as a resource for new employees, helping them navigate their first weeks at BGCSF.

Safety & Compliance - 30%

• Ensure compliance with federal, state, and local employment regulations, as well as Boys & Girls Clubs policies and procedures.
• Track all compliance training, generally focused on onboarding and required yearly training.
• Support safety compliance efforts, including tracking and coordinating mandatory trainings (e.g., CPR/First Aid, Child Safety, Mandated Reporter).
• Assist in implementing safety-related policies and procedures to foster a secure workplace and Club environment.
• Maintain compliance records and assist in audits related to employee safety and workplace policies.

Learning & Development (L&D) Support - 20%

• Support the development and execution of BGCSF’s employee learning and development programs.
• Create, lead, and or assist in the leadership of the strategic initiatives for the planning and execution of all-staff BGCSF professional development days.
• Assist in the development and maintenance of key metrics and statistics that will support HR leadership to customize learning opportunities for specific staff if/when required.
• Drive the career pathing program at BGCSF, guiding and supporting staff along their desired track by using learning metrics and analytics to measure the effectiveness of the learning solutions.
• Ensure BGCSF’s core values and organizational philosophies are incorporated into all learning and development activities across departments.
• Ensure adult learning principles and youth member focus are incorporated into training design.
• Regularly collect and share data on employee career development plans with HR, senior team, and Club management.
• Partner with department leaders to assess training needs and track employee participation.
• Administer the Learning Management System (LMS) and ensure accurate documentation of training completion.

HR Support - 10%

• Maintain accurate training records and reports to ensure compliance with all training requirements.
• Assist in the administration of performance management processes, including tracking performance reviews and professional development plans.
• Provide general HR support, including responding to employee inquiries, maintaining personnel files, and assisting with HR projects.

Required Skills

• 3+ years